Subject: Ticket Assigned - Conversation with hello
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Tue, 10 May 2022 17:56:46 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hello hello                    Bot:  Hi again! Bot:  Please enter your name Customer:  hello Bot:  Hi Hello ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9568673874 Bot:    Your order status is  : Returned   If you have not received your order, Home Delivery takes 5 to 8 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            09:38 PM, 10th May                   Abdulqader                   Hi, thank you for contacting us. I'm Abdulqader. I will be happy to help you.           09:39 PM, 10th May                     hello                    Hello           09:39 PM, 10th May                     hello                    I got a email           09:39 PM, 10th May                   Abdulqader                   We request you to please allow us some time to check your details and back to you, stay with us           09:39 PM, 10th May                     hello                    U people cancel my oder           09:40 PM, 10th May                     hello                    It's very disappointed           09:40 PM, 10th May                     hello                             09:41 PM, 10th May                   Abdulqader                   Is this contact number is right  +971524311775?           09:42 PM, 10th May                   Abdulqader                   Hi, I'm not getting a response from you. Are we still connected?           09:44 PM, 10th May                     hello                    Yes           09:44 PM, 10th May                     hello                    We are           09:44 PM, 10th May                     hello                    0555869085           09:46 PM, 10th May                   Abdulqader                   We apologize for the inconvenience caused to you.  This is clearly not the experience we want our customers to have when they shop with us.  We are truly sorry to hear that your order has been returned back to our warehouse by the courier. We have now forwarded your concern to the courier team and they are closely working on this. We understand you are anxious to get this product as soon as possible.  so we would recommend to place the order again using a suitable mode of payment. We'll make sure you get your items this time.           09:46 PM, 10th May                     hello                    I have already sent           09:46 PM, 10th May                     hello                    I couldn't have to cancel the order, but  I didn't because i like the dress in the shop           09:47 PM, 10th May                     hello                    They told they don't have size           09:48 PM, 10th May                     hello                    So i oder from online           09:48 PM, 10th May                     hello                    But this not expected           09:48 PM, 10th May                     hello                    I have texted all the day           09:48 PM, 10th May                     hello                    How come it cancel           09:48 PM, 10th May                   Abdulqader                   We are truly sorry to hear that we would recommend to place the order again           09:50 PM, 10th May                     hello                    How long u take           09:50 PM, 10th May                   Abdulqader                   Please note the delivery time frame is 1-2 business days           09:51 PM, 10th May                   Abdulqader                   Do you have any other inquiries that we can help with?           09:52 PM, 10th May                     hello                    Now u don't have size I checked let me check something else           09:53 PM, 10th May                   Abdulqader                   ​You can enter the e-mail on the product page in the “Notify me” box in order to be notified when the product is available in stock.           09:53 PM, 10th May                   Abdulqader                   Do you have any other inquiries that we can help with?           09:54 PM, 10th May                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           09:56 PM, 10th May                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4340073