Subject: Ticket Assigned - Conversation with charmaine
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Mon, 09 May 2022 22:12:44 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with charmaine charmaine                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  /startover Bot:  Please enter your name Customer:  charmaine Bot:  Hi Charmaine ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  centrepointae Bot:  Please enter your order number to continue Customer:  9569699654 Bot:    Your order status is  : Placed   If you have not received your order, Home Delivery takes 2 to  3 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0568981
 169            02:01 AM, 10th May                     charmaine                    thank you           02:01 AM, 10th May                   Abdulqader                   Hi Charmaine, thank you for contacting us. I'm Abdulqader. I will be happy to help you.           02:01 AM, 10th May                   Abdulqader                   We request you to please allow us some time to check your details and back to you, stay with us           02:02 AM, 10th May                   Abdulqader                   Please note that the order has been confirmed by number (9569699654) and will arrive within 1 working days. If you do not receive your order within the specified time, please contact us again.           02:02 AM, 10th May                     charmaine                    now i order it says in the picture have discount but in my order list no discounted           02:02 AM, 10th May                     charmaine                    9569699653 this is my order number           02:03 AM, 10th
  May                     charmaine                             02:04 AM, 10th May                     charmaine                    its say here avent spout cup is 33 only and philips avent ultra air pacifier is only 36           02:04 AM, 10th May                     charmaine                    but in check outlist its 49 and 44..,,why?           02:05 AM, 10th May                     charmaine                             02:06 AM, 10th May                   Abdulqader                   We sincerely apologize  Kindly note the discount of item Philips Avent Spout Cup - Easy Sip has been expired we would advise you to please try clearing the cache/cookies of your browser and if you are using the App please try reinstalling/'updating it.           02:07 AM, 10th May                   Abdulqader                   Do you have any other inquiries that we can help with?           02:09 AM, 10th May                   Abdulqader                   It was a pleasure to assist you. Thank you f
 or shopping with us.  Have a wonderful day.           02:12 AM, 10th May                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4335788