Subject: Note Added - [#4290164] wrong item 2 times
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Mon, 09 May 2022 12:03:57 +0000

Hi ,    Shaista Khan khilji added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4290164    Subject:  wrong item 2 times   Requester: شاهر الشمري    Note Content:   <div class="WordSection1">
<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Arial",sans-serif'>Dear Abhishek,</span></div>
<div></div>
<div></div>
<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Arial",sans-serif'></span></div>
<div> </div>
<div></div>
<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Arial",sans-serif'>Further to the user mistake – we have identified the supplier issued barcode is incorrect for one of the products (common for 2 different SKUs).</span></div>
<div></div>
<div></div>
<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Arial",sans-serif'></span></div>
<div> </div>
<div></div>
<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Arial",sans-serif'>Please raise it to the concerned supplier and suggest the planning / DC team with corrective actions.</span></div>
<div></div>
<div></div>
<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Arial",sans-serif'></span></div>
<div> </div>
<div></div>
<div class="MsoNormal"><span lang="EN-GB"><img width="416" height="557" style="width:4.3333in;height:5.7986in" id="Picture_x0020_5" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzMzNjQ2MjY4MiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.Ze9vKfw8_3KQquwC6O_tUIdNtPPsokVCvtxWJEHUqF8" data-id="2043336462682"><img width="463" height="556" style="width:4.8263in;height:5.7916in" id="Picture_x0020_6" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzMzNjQ2MjY4NCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.vPdED_Gza9ZwsCQXtkFFr9Slg62ie72edv33uwtS2cE" data-id="2043336462684"></span></div>
<div></div>
<div></div>
<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Arial",sans-serif'></span></div>
<div> </div>
<div></div>
<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Arial",sans-serif'></span></div>
<div> </div>
<div></div>
<div>
<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Arial",sans-serif'>Regards,</span></div>
<div></div>
<div></div>
<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Arial",sans-serif'>Shaista</span></div>
<div></div>
<div></div>
<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Arial",sans-serif'>Corporate Supply Chain</span></div>
<div></div>
<div></div>
<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Arial",sans-serif'>Landmark Group, UAE</span></div>
<div></div>
<div></div>
<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Arial",sans-serif'>+971 4517 4291</span></div>
<div></div>
<div></div>
<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Arial",sans-serif'></span></div>
<div> </div>
<div></div>
<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Arial",sans-serif'></span></div>
<div> </div>
<div></div>
</div>
<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Arial",sans-serif'></span></div>
<div> </div>
<div></div>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<div class="MsoNormal"><b></b></div>
</div>
</div>
</div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: Shaista Khan khilji <br>
<b>Sent:</b> Monday, May 9, 2022 11:12 AM<br>
<b>To:</b> Abhishek Sailani &lt;[email-masked]&gt;; Saumya Pandit &lt;[email-masked]&gt;; Naseem Ahmad &lt;[email-masked]&gt;<br>
<b>Cc:</b> Babyshop &lt;[email-masked]&gt;; Rakhshan Nadeem &lt;[email-masked]&gt;; Varun Sharma &lt;[email-masked]&gt;; Escalations Dxbteam &lt;[email-masked]&gt;<br>
<b>Subject:</b> RE: [#4290164] - wrong item 2 times</div>
<div></div>
<div></div>

<div class="MsoNormal"></div>
<div> </div>
<div></div>
<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Arial",sans-serif'>Dear Abhishek,</span></div>
<div></div>
<div></div>
<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Arial",sans-serif'></span></div>
<div> </div>
<div></div>
<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Arial",sans-serif'>It was a user mistake where the Audit personnel missed matching the product style before dispatch.</span></div>
<div></div>
<div></div>
<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Arial",sans-serif'></span></div>
<div> </div>
<div></div>
<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Arial",sans-serif'>Warning letter is issued to the employee and he/she is re-trained to avoid such cases in the future.</span></div>
<div></div>
<div></div>
<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Arial",sans-serif'></span></div>
<div> </div>
<div></div>
<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Arial",sans-serif'>Thanks for highlighting.</span></div>
<div></div>
<div></div>
<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Arial",sans-serif'></span></div>
<div> </div>
<div></div>
<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Arial",sans-serif'></span></div>
<div> </div>
<div></div>
<div>
<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Arial",sans-serif'>Regards,</span></div>
<div></div>
<div></div>
<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Arial",sans-serif'>Shaista</span></div>
<div></div>
<div></div>
<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Arial",sans-serif'>Corporate Supply Chain</span></div>
<div></div>
<div></div>
<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Arial",sans-serif'>Landmark Group, UAE</span></div>
<div></div>
<div></div>
<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Arial",sans-serif'>+971 4517 4291</span></div>
<div></div>
<div></div>
<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Arial",sans-serif'></span></div>
<div> </div>
<div></div>
<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Arial",sans-serif'></span></div>
<div> </div>
<div></div>
</div>
<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Arial",sans-serif'></span></div>
<div> </div>
<div></div>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<div class="MsoNormal">
<b>From:</b> Abhishek Sailani &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
<br>
<b>Sent:</b> Monday, May 9, 2022 9:52 AM<br>
<b>To:</b> Shaista Khan khilji &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Saumya Pandit &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Naseem Ahmad &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Babyshop &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Rakhshan Nadeem &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Varun Sharma &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#4290164] - wrong item 2 times</div>
<div></div>
<div></div>
</div>
</div>
<div class="MsoNormal"></div>
<div> </div>
<div></div>
<div class="MsoNormal"><span lang="en-AE" style='font-size:9.0pt;font-family:"Tahoma",sans-serif'>Dear Team,
</span></div>
<div></div>
<div></div>
<div class="MsoNormal"><span lang="en-AE" style='font-size:9.0pt;font-family:"Tahoma",sans-serif'></span></div>
<div> </div>
<div></div>
<div class="MsoNormal"><span lang="en-AE" style='font-size:9.0pt;font-family:"Tahoma",sans-serif'>Awaiting on conclusive revert on below. Request your expediated support.
</span></div>
<div></div>
<div></div>
<div class="MsoNormal"><span lang="en-AE" style='font-size:9.0pt;font-family:"Tahoma",sans-serif'></span></div>
<div> </div>
<div></div>
<div class="MsoNormal"><span lang="en-AE" style='font-size:9.0pt;font-family:"Tahoma",sans-serif'>Regards</span></div>
<div></div>
<div></div>
<div class="MsoNormal"><span lang="en-AE" style='font-size:9.0pt;font-family:"Tahoma",sans-serif'>Abhishek Sailani</span></div>
<div></div>
<div></div>
<div class="MsoNormal"><span lang="en-AE" style='font-size:9.0pt;font-family:"Tahoma",sans-serif'></span></div>
<div> </div>
<div></div>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<div class="MsoNormal">
<b>From:</b> Abhishek Sailani <br>
<b>Sent:</b> Friday, 6 May 2022 10:11 AM<br>
<b>To:</b> Shaista Khan khilji &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Saumya Pandit &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Babyshop &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Rakhshan Nadeem &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Varun Sharma &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Sameer Khan &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Jay Surelia &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Naseem Ahmad &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#4290164] - wrong item 2 times</div>
<div></div>
<div></div>
</div>
</div>
<div class="MsoNormal"><span lang="en-AE"></span></div>
<div> </div>
<div></div>
<div class="MsoNormal"><span lang="en-AE" style='font-size:9.0pt;font-family:"Tahoma",sans-serif'>Dear
<a id="OWAAMB0E0E3568C194AED94523CDE62109673" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Tahoma",sans-serif;text-decoration:none'>@Shaista Khan khilji</span></a>,
</span></div>
<div></div>
<div></div>
<div class="MsoNormal"><span lang="en-AE" style='font-size:9.0pt;font-family:"Tahoma",sans-serif'></span></div>
<div> </div>
<div></div>
<div class="MsoNormal"><span lang="en-AE" style='font-size:9.0pt;font-family:"Tahoma",sans-serif'>Request you kindly let us know the status on the below.
</span></div>
<div></div>
<div></div>
<div class="MsoNormal"><span lang="en-AE" style='font-size:9.0pt;font-family:"Tahoma",sans-serif'></span></div>
<div> </div>
<div></div>
<div class="MsoNormal"><span lang="en-AE" style='font-size:9.0pt;font-family:"Tahoma",sans-serif'>Regards</span></div>
<div></div>
<div></div>
<div class="MsoNormal"><span lang="en-AE" style='font-size:9.0pt;font-family:"Tahoma",sans-serif'>Abhishek Sailani</span></div>
<div></div>
<div></div>
<div class="MsoNormal"><span lang="en-AE" style='font-size:9.0pt;font-family:"Tahoma",sans-serif'></span></div>
<div> </div>
<div></div>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<div class="MsoNormal">
<b>From:</b> Shaista Khan khilji &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
<br>
<b>Sent:</b> Thursday, 5 May 2022 6:40 PM<br>
<b>To:</b> Abhishek Sailani &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Saumya Pandit &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Babyshop &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Rakhshan Nadeem &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Varun Sharma &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Sameer Khan &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Jay Surelia &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Naseem Ahmad &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#4290164] - wrong item 2 times</div>
<div></div>
<div></div>
</div>
</div>
<div class="MsoNormal"><span lang="en-AE"></span></div>
<div> </div>
<div></div>
<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Arial",sans-serif'>Hi,</span></div>
<div></div>
<div></div>
<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Arial",sans-serif'></span></div>
<div> </div>
<div></div>
<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Arial",sans-serif'>RCA is in progress.</span></div>
<div></div>
<div></div>
<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Arial",sans-serif'></span></div>
<div> </div>
<div></div>
<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Arial",sans-serif'>Would update once concluded.</span></div>
<div></div>
<div></div>
<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Arial",sans-serif'></span></div>
<div> </div>
<div></div>
<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Arial",sans-serif'></span></div>
<div> </div>
<div></div>
<div>
<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Arial",sans-serif'>Regards,</span></div>
<div></div>
<div></div>
<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Arial",sans-serif'>Shaista</span></div>
<div></div>
<div></div>
<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Arial",sans-serif'>Corporate Supply Chain</span></div>
<div></div>
<div></div>
<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Arial",sans-serif'>Landmark Group, UAE</span></div>
<div></div>
<div></div>
<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Arial",sans-serif'>+971 4517 4291</span></div>
<div></div>
<div></div>
<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Arial",sans-serif'></span></div>
<div> </div>
<div></div>
<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Arial",sans-serif'></span></div>
<div> </div>
<div></div>
</div>
<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Arial",sans-serif'></span></div>
<div> </div>
<div></div>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<div class="MsoNormal">
<b>From:</b> Abhishek Sailani &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
<br>
<b>Sent:</b> Thursday, May 5, 2022 4:06 PM<br>
<b>To:</b> Shaista Khan khilji &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Saumya Pandit &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Babyshop &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Rakhshan Nadeem &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Varun Sharma &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Sameer Khan &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Jay Surelia &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Naseem Ahmad &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#4290164] - wrong item 2 times</div>
<div></div>
<div></div>
</div>
</div>
<div class="MsoNormal"></div>
<div> </div>
<div></div>
<div class="MsoNormal"><span lang="en-AE" style='font-size:9.0pt;font-family:"Tahoma",sans-serif'>Dear
<a id="OWAAMFA09F503D71D44E6A48488B0C2F52A47" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Tahoma",sans-serif;text-decoration:none'>@Shaista Khan khilji</span></a>/<a id="OWAAME66CCCEB906B4E18BB5E4493FB1F9937" href="mailto:[email-masked]" rel="noreferrer"><span style='font-family:"Tahoma",sans-serif;text-decoration:none'>@Saumya
 Pandit</span></a>, </span></div>
<div></div>
<div></div>
<div class="MsoNormal"><span lang="en-AE" style='font-size:9.0pt;font-family:"Tahoma",sans-serif'></span></div>
<div> </div>
<div></div>
<div class="MsoNormal"><span lang="en-AE" style='font-size:9.0pt;font-family:"Tahoma",sans-serif'>There’s a scenario where customer has received incorrect product twice.
</span></div>
<div></div>
<div></div>
<div class="MsoNormal"><span lang="en-AE" style='font-size:9.0pt;font-family:"Tahoma",sans-serif'></span></div>
<div> </div>
<div></div>
<div class="MsoNormal"><span lang="en-AE" style='font-size:9.0pt;font-family:"Tahoma",sans-serif'>As confirmed by buying team the product image shown online is correct. Request you to cross validate once at warehouse end on dispatches and let us know the root
 cause. </span></div>
<div></div>
<div></div>
<div class="MsoNormal"><span lang="en-AE" style='font-size:9.0pt;font-family:"Tahoma",sans-serif'></span></div>
<div> </div>
<div></div>
<div class="MsoNormal"><span lang="en-AE" style='font-size:9.0pt;font-family:"Tahoma",sans-serif'>Regard</span></div>
<div></div>
<div></div>
<div class="MsoNormal"><span lang="en-AE" style='font-size:9.0pt;font-family:"Tahoma",sans-serif'></span></div>
<div> </div>
<div></div>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<div class="MsoNormal">
<b>From:</b> Abhishek Sailani <br>
<b>Sent:</b> Thursday, 5 May 2022 11:03 AM<br>
<b>To:</b> Sameer Khan &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Jay Surelia &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Babyshop &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Rakhshan Nadeem &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Varun Sharma &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Yunus Raza &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> FW: [#4290164] - wrong item 2 times</div>
<div></div>
<div></div>
</div>
</div>
<div class="MsoNormal"><span lang="en-AE"></span></div>
<div> </div>
<div></div>
<div class="MsoNormal"><span lang="en-AE" style='font-size:9.0pt;font-family:"Tahoma",sans-serif'>Dear
<a id="OWAAMB67E13BF9F5B4B549F41F70E19876832" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Tahoma",sans-serif;text-decoration:none'>@Sameer Khan</span></a>/<a id="OWAAM90E28C39E3144C0EA157F3E73DE2F3B6" href="mailto:[email-masked]" rel="noreferrer"><span style='font-family:"Tahoma",sans-serif;text-decoration:none'>@Jay Surelia</span></a>,
</span></div>
<div></div>
<div></div>
<div class="MsoNormal"><span lang="en-AE" style='font-size:9.0pt;font-family:"Tahoma",sans-serif'></span></div>
<div> </div>
<div></div>
<div class="MsoNormal"><span lang="en-AE" style='font-size:9.0pt;font-family:"Tahoma",sans-serif'>Request you to kindly validate if the below image is correctly showing online.  </span></div>
<div></div>
<div></div>
<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system"></span></div>
<div> </div>
<div></div>
<div class="MsoNormal">
<span style="font-size:10.5pt;font-family:-apple-system">ITEM NAME:  163019316 - - Sustainable Iconic T-shirt with Short Sleeves and Crew Neck</span><span lang="en-AE" style='font-size:9.0pt;font-family:"Tahoma",sans-serif'></span>
</div>
<div></div>
<div></div>
<div class="MsoNormal"><span lang="en-AE" style='font-size:9.0pt;font-family:"Tahoma",sans-serif'></span></div>
<div> </div>
<div></div>
<div class="MsoNormal"><span lang="en-AE" style='font-size:9.0pt;font-family:"Tahoma",sans-serif'><a href="https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.splashfashions.com%2Fae%2Fen%2FMen%2FClothing%2FTops%2FT-Shirts%2FSPLASH-Sustainable-Iconic-T-shirt-with-Short-Sleeves-and-Crew-Neck%2Fp%2F163019316&amp;data=05%7C01%7CAbhishek.Sailani%40landmarkgroup.com%7C14e3ccdf8c8844c8b1de08da2ea52521%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637873584065746972%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&amp;sdata=BQN9D6QNg57SDii74VUP63XjGNGg4oYXVB0BdyeFELQ%3D&amp;reserved=0" rel="noreferrer">https://www.splashfashions.com/ae/en/Men/Clothing/Tops/T-Shirts/SPLASH-Sustainable-Iconic-T-shirt-with-Short-Sleeves-and-Crew-Neck/p/163019316</a></span></div>
<div></div>
<div></div>
<div class="MsoNormal"><span lang="en-AE" style='font-size:9.0pt;font-family:"Tahoma",sans-serif'></span></div>
<div> </div>
<div></div>
<div class="MsoNormal">
<span lang="en-AE"><img width="701" height="411" style="width:7.2986in;height:4.2777in" id="Picture_x0020_1" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzMzNjQ2MjY4NywiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.XPi4miKLPxO79ToxsEpNfn_sh53j6qot-68rn7UnHdU" data-id="2043336462687"></span><span lang="en-AE" style='font-size:9.0pt;font-family:"Tahoma",sans-serif'></span>
</div>
<div></div>
<div></div>
<div class="MsoNormal"><span lang="en-AE" style='font-size:9.0pt;font-family:"Tahoma",sans-serif'></span></div>
<div> </div>
<div></div>
<div class="MsoNormal"><span lang="en-AE" style='font-size:9.0pt;font-family:"Tahoma",sans-serif'>Regards</span></div>
<div></div>
<div></div>
<div class="MsoNormal"><span lang="en-AE" style='font-size:9.0pt;font-family:"Tahoma",sans-serif'>Abhishek Sailani</span></div>
<div></div>
<div></div>
<div class="MsoNormal"><span lang="en-AE" style='font-size:9.0pt;font-family:"Tahoma",sans-serif'></span></div>
<div> </div>
<div></div>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<div class="MsoNormal">
<b>From:</b> Varun Sharma &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
<br>
<b>Sent:</b> Thursday, 5 May 2022 10:26 AM<br>
<b>To:</b> Babyshop &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Rakhshan Nadeem &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Abhishek Sailani &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#4290164] - wrong item 2 times</div>
<div></div>
<div></div>
</div>
</div>
<div class="MsoNormal"><span lang="en-AE"></span></div>
<div> </div>
<div></div>
<div class="MsoNormal">Adding <a id="OWAAMDE7AD37788534CBEABEF47591C62E6C9" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Rakhshan Nadeem</span></a> and
<a id="OWAAMB9316ED2BC9B4CDBAF79BC5EFB756579" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Abhishek Sailani</span></a> to help check this product mismatch issue.</div>
<div></div>
<div></div>
<div class="MsoNormal"></div>
<div> </div>
<div></div>
<div>
<div class="MsoNormal"></div>
<div> </div>
<div></div>
<div class="MsoNormal">Best</div>
<div></div>
<div></div>
<div class="MsoNormal">Varun</div>
<div></div>
<div></div>
</div>
<div class="MsoNormal"></div>
<div> </div>
<div></div>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<div class="MsoNormal">
<b>From:</b> Babyshop &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
<br>
<b>Sent:</b> Saturday, April 30, 2022 7:06 AM<br>
<b>To:</b> Varun Sharma &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam <a href="mailto:[email-masked]" rel="noreferrer">
[email-masked]</a><br>
<b>Subject:</b> Fwd: [#4290164] - wrong item 2 times</div>
<div></div>
<div></div>
</div>
</div>
<div class="MsoNormal"></div>
<div> </div>
<div></div>
<div>
<b><i><span style="font-size:13.5pt;color:indianred">External email sender, please take precaution.</span></i></b><span style="color:indianred"></span>
</div>
<div></div>
<div></div>
<div>
<div>
<div>
<div>
<div>
<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Hi team,<br>
<br>
<br>
With reference to orders number: 8166883970+8168256486Kindly note customer is complaining that he received two time wrong items with different kindly check this issue and update us.<br>
<br>
ITEM NAME:  163019316 - - Sustainable Iconic T-shirt with Short Sleeves and Crew Neck<br>
<br>
<br>
Thanks<br>
Abdulqader</span></div>
<div></div>
<div></div>
</div>
</div>
</div>
<div class="MsoNormal">
<span style="font-size:10.5pt;font-family:-apple-system"><br>
</span><span style="font-size:1.0pt;font-family:fdtktid;color:white">4290164:1125156</span><span style="font-size:10.5pt;font-family:-apple-system">
</span>
</div>
<div></div>
<div></div>
</div>
</div>

This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the
 original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have
 received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any
 delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. <a href="http://www.landmarkgroup.com" rel="noreferrer">www.landmarkgroup.com</a>
</blockquote></div>