Subject: Ticket Assigned - Conversation with sara
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Wed, 04 May 2022 23:12:52 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with sara sara                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  sara Bot:  Hi Sara ,what do you need help with? Customer:  Returns process Bot:  Please choose your location Customer:  United Arab Emirates Bot:    Want to return something? You can do it in 2 easy ways.   1. Request a return online from your account. 2. Email customer care for a pick-up at [email-masked]   For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0566706746            03:04 AM, 05th May                   Abdulqader                   Hi Sara, thank you for contacting us. I'm Abdulqader. I will be happy to help y
 ou.           03:05 AM, 05th May                     sara                    Hi Abdulqader           03:05 AM, 05th May                     sara                    I have placed a return request but no one came and picked up the shoe           03:06 AM, 05th May                   Abdulqader                   We request you to please allow us some time to check your details and back to you, stay with us           03:06 AM, 05th May                     sara                    I am traveling after tomorrow in the morning           03:06 AM, 05th May                     sara                    Sure ill wait           03:06 AM, 05th May                   Abdulqader                   We sincerely apologize for any inconvenience however, please note the courier partner may take up to3 - 5 business days to arrange the collection. They will contact you on the following contact number when arranging the collection with you: +971566706746). If the collection has still not been done after allow
 ing that time please do get back to us and let us know, we will be happy to assist you further.           03:07 AM, 05th May                     sara                    Can we make it an urgent request please           03:08 AM, 05th May                     sara                    I am traveling           03:08 AM, 05th May                     sara                    And i want to return it before that           03:08 AM, 05th May                   Abdulqader                   Kindly note we'll do our best to collect your item asap and will be contacting you by this number +971555237461           03:08 AM, 05th May                   Abdulqader                   Do you have any other inquiries that we can help with?           03:09 AM, 05th May                     sara                    Whose number is this?           03:09 AM, 05th May                   Abdulqader                   sorry this number  +971566706746           03:09 AM, 05th May                   Abdulqader           
         Do you have any other inquiries that we can help with?           03:10 AM, 05th May                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           03:12 AM, 05th May                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4311690