Subject: Ticket Assigned - Conversation with aslam
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Sat, 30 Apr 2022 21:15:19 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with aslam aslam                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  aslam Bot:  Hi Aslam ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9568497794 Bot:    Your order status is  : Processing   If you have not received your order, Home Delivery takes 5 to 8 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0566210701            01:07 AM, 01th May                     aslam                    Okay           01:07 AM, 01th May                   Abdulqader                   Hi Aslam , thank you for contacting us. I'm Abdulqader. I will be happy to help you.           01:07 AM, 01th May                   Abdulqader                   We request you to please allow us some time to check your details and back to you, stay with us           01:07 AM, 01th May                     aslam                    Ok           01:07 AM, 01th May                   Abdulqader                   We would like to inform that click and collect orders are usually delivered to the stores and are ready to pick-up within 1 - 3 working days. You’ll receive an SMS and an email when your order is ready for collection.           01:08 AM, 01th May                   Abdulqader                   Do you have any other inquiries that we can help with?           01:09 AM, 01th May                     aslam                    Your team told me will get order maximum by 2 days. I need my order by tommorrow. Because I have an function on day after tommorrow.           01:09 AM, 01th May                     aslam                    It's not home delivery, I will collect it from mushrif mall outlet           01:09 AM, 01th May                   Abdulqader                   We are truly sorry for the inconvenience caused to you. Please note the click and collect orders  time frame is 1-3 business days If you do not receive your order within the specified time, please contact us again.           01:11 AM, 01th May                   Abdulqader                   Do you have any other inquiries that we can help with?           01:12 AM, 01th May                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           01:15 AM, 01th May                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4297371