Subject: Ticket Assigned - Conversation with abdul rahman
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Sat, 30 Apr 2022 01:08:01 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with abdul rahman abdul rahman                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  abdul rahman Bot:  Hi Abdul Rahman ,what do you need help with? Customer:  When will I get my refund? Bot:  Please choose your location Customer:  United Arab Emirates Bot:    Did you return your order? We will issue your refund after we receive your returns and perform a quality check. Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by cash - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    Canceled your order? Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.   Please note, it will take longer for us to receive and process your returns during this period. This may delay your refund as well. For more details, go to Returns Process and Returns Policy under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  509599458            04:58 AM, 30th Apr                   Abdulqader                   Hi Abdul Rahman  , thank you for contacting us. I'm Abdulqader. I will be happy to help you.           04:59 AM, 30th Apr                   Abdulqader                   You are contacting us regarding 9564439394           04:59 AM, 30th Apr                   Abdulqader                   Hi, I'm not getting a response from you. Are we still connected?           05:02 AM, 30th Apr                     abdul rahman                    Yes           05:02 AM, 30th Apr                     abdul rahman                    I'll return my clothes this month 7th but I'll didn't get my money back           05:03 AM, 30th Apr                   Abdulqader                   We are really sorry for the inconvenience caused to you. However, this is not typical of the experience we offer. ​ We’re on it - and we’ll do our best to sort this out quickly. ​ Please allow us some time to work and get this issue fixed for you. We would really appreciate your patience and understanding here.           05:03 AM, 30th Apr                   Abdulqader                   You can also follow the complaint by your email 4285982           05:04 AM, 30th Apr                   Abdulqader                   Do you have any other inquiries that we can help with?           05:05 AM, 30th Apr                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           05:07 AM, 30th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4290358