Subject: Ticket Assigned - Conversation with ismail
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Sat, 30 Apr 2022 00:40:58 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with ismail ismail                    Bot:  Hi again! Bot:  Please enter your name Customer:  ismail Bot:  Hi Ismail ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9568536529 Bot:    Your order status is  : Placed   If you have not received your order, Home Delivery takes 5 to 8 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0543234101            04:33 AM, 30th Apr                     ismail                  
   Hi           04:33 AM, 30th Apr                     ismail                    Hi           04:33 AM, 30th Apr                   Abdulqader                   Hi, Ismail thank you for contacting us. I'm Abdulqader. I will be happy to help you.           04:34 AM, 30th Apr                     ismail                    Hi           04:34 AM, 30th Apr                     ismail                    Hi           04:34 AM, 30th Apr                   Abdulqader                   We request you to please allow us some time to check your details and back to you, stay with us           04:35 AM, 30th Apr                     ismail                    /startOver           04:35 AM, 30th Apr                     ismail                    Hi           04:35 AM, 30th Apr                   Abdulqader                   We sincerely apologize for the inconvenience caused to you however, we have checked and it appears that the following order number: (9568533685 was not placed successfully. Whenever thi
 s happens our system tries to capture the payment again automatically, in this case, as we can the payment was captured again and a new order was placed successfully which is: (9568536529).  The payment has been captured only once from your account which is for the new successfully placed order.  Once this order has been shipped out you will receive an email notification for the same containing the tracking details.           04:36 AM, 30th Apr                   Abdulqader                   Do you have any other inquiries that we can help with?           04:36 AM, 30th Apr                     ismail                    Hi           04:37 AM, 30th Apr                   Abdulqader                   Do you have any other inquiries that we can help with?           04:37 AM, 30th Apr                     ismail                    I have another order number plz check that           04:37 AM, 30th Apr                     ismail                    Helo           04:38 AM, 30th Apr           
           ismail                    9568387702           04:38 AM, 30th Apr                     ismail                    Plz check order number plz update status           04:39 AM, 30th Apr                   Abdulqader                   Please note that the order has been confirmed by number (9568387702) and the order has been shipped on 4/29/22 and will arrive within 4-5 working days. If you do not receive your order within the specified time, please contact us again.           04:39 AM, 30th Apr                   Abdulqader                   Do you have any other inquiries that we can help with?           04:40 AM, 30th Apr                     ismail                    No thanks           04:40 AM, 30th Apr                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           04:40 AM, 30th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.c
 om/helpdesk/tickets/4290259