Subject: Ticket Assigned - Conversation with hussain alqassab
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Fri, 29 Apr 2022 23:59:42 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hussain alqassab hussain alqassab                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  hussain alqassab Bot:  Hi Hussain Alqassab ,what do you need help with? Customer:  How can I return my order? Bot:  Please choose your location Customer:  Bahrain Bot:    Want to return something? You can do it in 2 easy ways.   1. Request a return online from your account.  2. Email customer care for a pick-up at [email-masked]   For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0097338884930            03:48 AM, 30th Apr                   Abdulqader                   Hi Hussain , thank you for contacting us. I'm Abdulqader. I will be happy to help you.           03:48 AM, 30th Apr                   Abdulqader                   we do not have an exchange option available at this time but we welcome you to shop for a new piece on our website or from a store near you, and return the product to us.  You can return online purchases through the below three channels:   ·You can contact our customer support team on (8000-1271) to book a return and to be notified of the refund amount based on our return policy.  ·You can also book the return online. You can log into your account and go to Order History. Click on "Order number". From that page, you can see an option to return an item. Just click on the box and follow the instructions.  ·You can now drop off your return to any (Splash) store across the (Bahrain).           03:49 AM, 30th Apr                     hussain alqassab                    سلام عليكم           03:49 AM, 30th Apr                     hussain alqassab                    هلا           03:49 AM, 30th Apr                   Abdulqader                   هل لديك أي استفسار آخر يمكنني مساعدتك به؟            03:49 AM, 30th Apr                     hussain alqassab                    تقدر تكنسل طلب ؟           03:49 AM, 30th Apr                   Abdulqader                   لحظات من فضلك ، ليتم التحقيق من البيانات           03:50 AM, 30th Apr                     hussain alqassab                    سويت طلب لكن للحين ما اندفع فيه           03:50 AM, 30th Apr                     hussain alqassab                    خذ وقتك           03:50 AM, 30th Apr                   Abdulqader                   هل تقصد هذا الطلب 7368540804           03:50 AM, 30th Apr                     hussain alqassab                    7368539401           03:50 AM, 30th Apr                     hussain alqassab                    هذا رقم الطلب           03:51 AM, 30th Apr                   Abdulqader                   نعتذر بصدق عن الإزعاج الذي سببناه لك ، ومع ذلك ، ونود إعلامكم أن الطلب رقم: (ر7368540804) لم يتم تأكيده بنجاح. عندما يحدث هذا، يحاول نظامنا التقاط المبلغ مرة أخرى تلقائيًا ، في هذه الحالة ، حيث يمكننا تسجيل الدفع مرة أخرى وتم تأكيد طلب جديد بنجاح وهو: (7368539401  د).   تم التقاط المبلغ مرة واحدة فقط من حسابك الخاص بالطلب الجديد الذي تم تأكيده بنجاح.  بمجرد شحن هذا الطلب ، ستتلقى إشعارًا بالبريد الإلكتروني لنفسه يحتوي على تفاصيل التتبع.            03:52 AM, 30th Apr                     hussain alqassab                    العكس           03:53 AM, 30th Apr                   Abdulqader                   لقد تم تأكيد الطلب بنجاح 7368539401           03:54 AM, 30th Apr                   Abdulqader                   هل تريد الغاء الطلب 7368540804           03:54 AM, 30th Apr                   Abdulqader                   هل ما زلت معنا ؟            03:57 AM, 30th Apr                   Abdulqader                   يرجى العلم أنه سيتم إغلاق المحادثة لعدم وجود أي رد من قبلكم، الرجاء عدم التردد في التواصل معنا من جديد            03:59 AM, 30th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4290157