Subject: Ticket Assigned - Conversation with zubair
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Fri, 29 Apr 2022 23:09:08 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with zubair zubair                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  zubair Bot:  Hi Zubair ,what do you need help with? Customer:  How can I return my order? Bot:  Please choose your location Customer:  United Arab Emirates Bot:    Want to return something? You can do it in 2 easy ways.   1. Request a return online from your account. 2. Email customer care for a pick-up at [email-masked]   For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0569098241            02:33 AM, 30th Apr                   Abdulqader                   Hi, Zubair thank you for contacting us. I'm Abdulqader. I wi
 ll be happy to help you.           02:35 AM, 30th Apr                     zubair                    I want to cancle all my order           02:35 AM, 30th Apr                     zubair                    The app is glitching           02:36 AM, 30th Apr                     zubair                    Could you please cancle them           02:36 AM, 30th Apr                   Abdulqader                   We request you to please allow us some time to check your details and back to you, stay with us           02:37 AM, 30th Apr                     zubair                    Yes please           02:37 AM, 30th Apr                   Abdulqader                   Could you please share your order number so that I can assist you further?           02:37 AM, 30th Apr                     zubair                    Yes           02:37 AM, 30th Apr                     zubair                    9568530287           02:38 AM, 30th Apr                     zubair                    9568530296        
    02:38 AM, 30th Apr                     zubair                    9568530334           02:38 AM, 30th Apr                     zubair                    Thats all           02:38 AM, 30th Apr                     zubair                    I gave up on buying them but then after a while i get a message payment is being processed           02:39 AM, 30th Apr                     zubair                    Is it cancelled?           02:42 AM, 30th Apr                     zubair                    /startOver           02:48 AM, 30th Apr                     zubair                    /startOver           02:51 AM, 30th Apr                     zubair                    Hello?           02:51 AM, 30th Apr                   Abdulqader                   As we can see your order is on validation to verify the payment, it will be confirmed/cancelled within 1-2 hours if you did not confirm the transaction from your end           03:01 AM, 30th Apr                     zubair                    So i
  have varify myself after its done with validating?           03:02 AM, 30th Apr                   Abdulqader                   Yes within 1-2 hours           03:05 AM, 30th Apr                     zubair                    Ok thank you           03:05 AM, 30th Apr                   Abdulqader                   Do you have any other inquiries that we can help with?           03:06 AM, 30th Apr                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           03:08 AM, 30th Apr                     zubair                    Thank you ?           03:09 AM, 30th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4289982