Subject: Ticket Assigned - Conversation with muneera
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Fri, 29 Apr 2022 21:30:32 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with muneera muneera                    Bot:  Hi again! Bot:  Please enter your name Customer:  muneera Bot:  Hi Muneera ,what do you need help with? Customer:  Refund queries Bot:  Please choose your location Customer:  Bahrain Bot:    Did you return your order? We will issue your refund after we receive your returns and perform a quality check. Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by cash - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    Canceled your order? Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2
 -15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.   Please note, it will take longer for us to receive and process your returns during this period. This may delay your refund as well. For more details, go to Returns Process and Returns Policy under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            01:22 AM, 30th Apr                     muneera                    Ok           01:23 AM, 30th Apr                   Abdulqader                   Hi Muneera, thank you for contacting us. I'm Abdulqader. I will be happy to help you.           01:23 AM, 30th Apr                     muneera                    When           01:24 AM, 30th Apr                   Abdulqader                   You are contacting us regarding 7368522092           01:24 AM, 30th Apr                     muneera                    Yes    
        01:25 AM, 30th Apr                     muneera                    I have canceled my order and i would like you to refund me as credit in your app           01:25 AM, 30th Apr                     muneera                    So i can re order           01:25 AM, 30th Apr                   Abdulqader                   We request you to please allow us some time to check your details and back to you, stay with us           01:25 AM, 30th Apr                     muneera                    Ok           01:25 AM, 30th Apr                   Abdulqader                   We would like to inform you that we have processed the refund of amount  BHD 7.90) on (4/30/22 ) and the amount you paid online will be refunded back to your original payment method within 7- 14 working days.           01:26 AM, 30th Apr                     muneera                    No chance to refund it now           01:26 AM, 30th Apr                     muneera                    On the app credit!!           01:2
 7 AM, 30th Apr                   Abdulqader                   in your bank account           01:27 AM, 30th Apr                   Abdulqader                   Do you have any other inquiries that we can help with?           01:28 AM, 30th Apr                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           01:30 AM, 30th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4289444