Subject: Ticket Assigned - Conversation with mohamed
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Thu, 28 Apr 2022 18:25:52 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with mohamed mohamed                    Bot:  Hi again! Bot:  Please enter your name Customer:  mohamed Bot:  Hi Mohamed ,what do you need help with? Customer:  How can I return my order? Bot:  Please choose your location Customer:  Qatar Bot:    Want to return something? You can do it in 2 easy ways.   1. Request a return online from your account.  2. Email customer care for a pick-up at [email-masked]   For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0097470140013            10:11 PM, 28th Apr                     mohamed                    Ok           10:12 PM, 28th Apr                   Abdulqader                   Hi Mohamed, thank you for contacting us. I'm Abdulqader. I will be happy to help you.           10:16 PM, 28th Apr                   Abdulqader                   Hi, I'm not getting a response from you. Are we still connected?           10:19 PM, 28th Apr                   Abdulqader                   ·You can contact our customer support team on  800-6927  to book a return and to be notified of the refund amount based on our return policy. ·You can also book the return online. You can log into your account and go to Order History. Click on "Order number". From that page, you can see an option to return an item. Just click on the box and follow the instructions. ·You can now drop off your return to any (MAX ) store across the Qatar.           10:21 PM, 28th Apr                   Abdulqader                   Do you have any other inquiries that we can help with?           10:22 PM, 28th Apr                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           10:25 PM, 28th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4280184