Subject: Ticket Assigned - Conversation with maryam
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Thu, 28 Apr 2022 00:37:47 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with maryam maryam                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  maryam Bot:  Hi Maryam ,what do you need help with? Customer:  Refund queries Bot:  Please choose your location Customer:  Bahrain Bot:    Did you return your order? We will issue your refund after we receive your returns and perform a quality check. Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by cash - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    Canceled your order? Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-
 15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.   Please note, it will take longer for us to receive and process your returns during this period. This may delay your refund as well. For more details, go to Returns Process and Returns Policy under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  +97333354402            04:29 AM, 28th Apr                   Abdulqader                   Hi, thank you for contacting us. I'm Abdulqader. I will be happy to help you.           04:29 AM, 28th Apr                   Abdulqader                   You are contacting us regarding 7366970253           04:30 AM, 28th Apr                     maryam                    Yes actually I returned a few items from my order and re
 ceived a refund in "my credits" but I want the money to be transferred to my bank account instead           04:32 AM, 28th Apr                   Abdulqader                   We request you to please allow us some time to check your details and back to you, stay with us           04:33 AM, 28th Apr                     maryam                    No problem           04:35 AM, 28th Apr                   Abdulqader                   We are truly sorry for the inconvenience caused to you. Please note that we do not have the service of transferring My credit money to another account at the moment. Also note that my credit money has no expiry date. It will be of your benefits to use it on your future shopping with us.           04:35 AM, 28th Apr                   Abdulqader                   Do you have any other inquiries that we can help with?           04:36 AM, 28th Apr                     maryam                    no thank you           04:37 AM, 28th Apr                   Abdulqader 
                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           04:37 AM, 28th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4273448