Subject: Ticket Assigned - Conversation with mariam
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Mon, 25 Apr 2022 20:33:07 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with mariam mariam                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  mariam Bot:  Hi Mariam ,what do you need help with? Customer:  Refund queries Bot:  Please choose your location Customer:  United Arab Emirates Bot:    Did you return your order? We will issue your refund after we receive your returns and perform a quality check. Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by cash - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    Canceled your order? Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.   Please note, it will take longer for us to receive and process your returns during this period. This may delay your refund as well. For more details, go to Returns Process and Returns Policy under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  00971526865479            12:07 AM, 26th Apr                     mariam                    Ok           12:08 AM, 26th Apr                     mariam                    Hello           12:08 AM, 26th Apr                     mariam                    Are you there           12:09 AM, 26th Apr                     mariam                    Hello           12:10 AM, 26th Apr                   Abdulqader                   Hi Mariam, thank you for contacting us. I'm Abdulqader. I will be happy to help you.           12:13 AM, 26th Apr                   Abdulqader                   Hi, I'm not getting a response from you. Are we still connected?           12:14 AM, 26th Apr                     mariam                    Hi           12:15 AM, 26th Apr                     mariam                    I have a voucher which I couldn’t use           12:16 AM, 26th Apr                     mariam                    And it’s says it’s expire on 16 April           12:16 AM, 26th Apr                     mariam                    I want to buy my baby clothes please help me           12:16 AM, 26th Apr                     mariam                             12:17 AM, 26th Apr                     mariam                    Please help me           12:17 AM, 26th Apr                   Abdulqader                   We request you to please allow us some time to check your details and back to you, stay with us           12:18 AM, 26th Apr                     mariam                    Are u there           12:18 AM, 26th Apr                   Abdulqader                   Kindly note This voucher code is valid for 6 Months is already expired           12:21 AM, 26th Apr                     mariam                    Yes I forgot to use it           12:21 AM, 26th Apr                     mariam                    Can you not help me please           12:21 AM, 26th Apr                     mariam                    It’s been ten days only           12:21 AM, 26th Apr                     mariam                    I want my kid eid clothes           12:22 AM, 26th Apr                   Abdulqader                   We sincerely apologize for any inconvenience caused, as our policy the voucher is valid only for  6 Months           12:24 AM, 26th Apr                   Abdulqader                   Do you have any other inquiries that we can help with?           12:26 AM, 26th Apr                     mariam                    Can I Atleast get free home delivery code           12:27 AM, 26th Apr                   Abdulqader                   we regularly run offers and promotions on CentrepointStores.com. Keep checking the site for new offers, or simply sign up for our newsletter and get information about the latest deals delivered to your inbox.           12:29 AM, 26th Apr                   Abdulqader                   Do you have any other inquiries that we can help with?           12:30 AM, 26th Apr                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           12:32 AM, 26th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4253390