Subject: Ticket Assigned - Conversation with mohamed noumaan
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Mon, 25 Apr 2022 20:17:20 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with mohamed noumaan mohamed noumaan                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  mohamed noumaan Bot:  Hi Mohamed Noumaan ,what do you need help with? Customer:  How can I return my order? Bot:  Please choose your location Customer:  United Arab Emirates Bot:    Want to return something? You can do it in 2 easy ways.   1. Request a return online from your account. 2. Email customer care for a pick-up at [email-masked]   For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0505748968            11:58 PM, 25th Apr                   Abdulqader                   Hi Mohamed , thank 
 you for contacting us. I'm Abdulqader. I will be happy to help you.           11:59 PM, 25th Apr                     mohamed noumaan                    Hello abdul           11:59 PM, 25th Apr                     mohamed noumaan                    I had requested for a return of some of the products.           11:59 PM, 25th Apr                     mohamed noumaan                    How do i cancel the return of few of the products           12:00 AM, 26th Apr                   Abdulqader                   Kindly confirm the full name of the item you want to return it           12:02 AM, 26th Apr                   Abdulqader                   Hi, I'm not getting a response from you. Are we still connected?           12:05 AM, 26th Apr                     mohamed noumaan                    Ive already filed for a return i wnat to know when will the agent come to collect the items           12:06 AM, 26th Apr                   Abdulqader                   We sincerely apologize for an
 y inconvenience however, please note the courier partner may take up to 3- 5 business days to arrange the collection.           12:08 AM, 26th Apr                     mohamed noumaan                    1002487646           12:08 AM, 26th Apr                     mohamed noumaan                    Whatd be the  time of the whole refund process from today toll i get the refund approx?           12:09 AM, 26th Apr                   Abdulqader                   The refund : 96.1 + 59.57 + 46.86           12:12 AM, 26th Apr                   Abdulqader                   Do you have any other inquiries that we can help with?           12:14 AM, 26th Apr                     mohamed noumaan                    Team           12:15 AM, 26th Apr                     mohamed noumaan                    Nope           12:15 AM, 26th Apr                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           12:17 AM, 26th Apr 
                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4253258