Subject: Ticket Assigned - Conversation with reagan
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Mon, 25 Apr 2022 20:12:21 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with reagan reagan                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  reagan Bot:  Hi Reagan ,what do you need help with? Customer:  How can I return my order? Bot:  Please choose your location Customer:  Bahrain Bot:    Want to return something?  You can do it in 3 easy ways.    1.You can request a return online. Go to order history in “My Account”.  2.You can return an item in one of our nearest store.   3.You can contact our customer support to place a return request.   For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  97338083256            11:59 PM, 25th Apr                     reagan                    I purchased a dress without seeing that strap is about to break. I want to find out what store has the same dress in the same size           12:00 AM, 26th Apr                   Abdulqader                   Hi Reagan, thank you for contacting us. I'm Abdulqader. I will be happy to help you.           12:01 AM, 26th Apr                     reagan                             12:01 AM, 26th Apr                     reagan                             12:02 AM, 26th Apr                   Abdulqader                   Could you please share your order number so that I can assist you further?           12:02 AM, 26th Apr                     reagan                             12:02 AM, 26th Apr                     reagan                    I bought it in the store           12:02 AM, 26th Apr                     reagan                    I want to find out what store still has it available           12:02 AM, 26th Apr                     reagan                    So I can exchange.           12:03 AM, 26th Apr                     reagan                    Can you help with that or no?           12:04 AM, 26th Apr                   Abdulqader                   We would like to inform you that store and online are two different platforms, we are online support team and we do not have any information regarding the store product/offers and promotions.  However, we request you to please contact or visit any nearby stores as they would be assist you in this regards.           12:04 AM, 26th Apr                     reagan                    That is quite disappointing that you are not connected to stores as well           12:05 AM, 26th Apr                   Abdulqader                   We are truly sorry for the inconvenience caused to you. We can provide you with a number of the store           12:07 AM, 26th Apr                   Abdulqader                   Hi, I'm not getting a response from you. Are we still connected?           12:09 AM, 26th Apr                   Abdulqader                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           12:12 AM, 26th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4253208