Subject: Ticket Assigned - Conversation with shakkir
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Mon, 25 Apr 2022 18:16:29 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with shakkir shakkir                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  shakkir Bot:  Hi Shakkir ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9566815605 Bot:    Your order status is  : Processing   If you have not received your order, Home Delivery takes 5 to 8 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0569391617            10:10 PM, 25th Apr                   Abdulqader  
                  Hi Shakkir, thank you for contacting us. I'm Abdulqader. I will be happy to help you.           10:10 PM, 25th Apr                   Abdulqader                   We request you to please allow us some time to check your details and back to you, stay with us           10:10 PM, 25th Apr                     shakkir                    I just want to cancel the order           10:10 PM, 25th Apr                   Abdulqader                   Unfortunately, we won't be able to cancel your order at the moment as your order is in transit and is with the courier now. However, we would request you to not accept the delivery of your order.  Also if you receive a call from the courier agent, we request you to inform him to cancel the delivery.    Once the order will return back to warehouse we will process the refund for the same as soon as possible.           10:11 PM, 25th Apr                     shakkir                    Thank you           10:12 PM, 25th Apr              
      Abdulqader                   Do you have any other inquiries that we can help with?           10:13 PM, 25th Apr                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           10:16 PM, 25th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4252111