Subject: Ticket Assigned - Conversation with User
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Sat, 23 Apr 2022 19:43:19 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hi           11:27 PM, 23rd Apr                     User                    I returned a ladies t shirt           11:27 PM, 23rd Apr                     User                    Pink color           11:28 PM, 23rd Apr                     User                    One month ago           11:28 PM, 23rd Apr                   Abdulqader                   Hi, thank you for contacting us. I'm Abdulqader. I will be happy to help you.           11:28 PM, 23rd Apr                   Abdulqader                   Could you please share your order number so that I can assist you further?           11:28 PM, 23rd Apr                     User                    Your refund of OMR 3.00 for order 1662305393 is on its way & will be credited in 5-7 business days.           11:29 PM, 23rd Apr                     User                    This was the msg           11:30 PM, 23rd Apr                     User                    one month ago still I didn’t get 3 riyals in credit           11:31 PM, 23rd Apr                   Abdulqader                   We request you to please allow us some time to check your details and back to you, stay with us           11:32 PM, 23rd Apr                   Abdulqader                   We would like to inform you that we have processed the refund of amount (OMR3 ) in your my credit wallet.You can use your my credit account in your online purchase in 5 easy steps:   Step 1 - Simply log onto your account Step 2 - Start shopping Step 3 - Add chosen items to basket Step 4 - Proceed to checkout Step 5 - Select the my credit as a payment option           11:33 PM, 23rd Apr                     User                    So you mean I got my 3 riyals in credit back now           11:34 PM, 23rd Apr                   Abdulqader                   Yes in my credit wallet           11:35 PM, 23rd Apr                     User                    ok thank you           11:36 PM, 23rd Apr                   Abdulqader                   Do you have any other inquiries that we can help with?           11:36 PM, 23rd Apr                     User                    It still says that no credit           11:37 PM, 23rd Apr                   Abdulqader                   Kindly share your registered email ID for further assistance.           11:37 PM, 23rd Apr                   Abdulqader                   Hi, I'm not getting a response from you. Are we still connected?           11:40 PM, 23rd Apr                   Abdulqader                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           11:43 PM, 23rd Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4235647