Subject: Ticket Assigned - Conversation with syed jilan
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Wed, 20 Apr 2022 01:02:07 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with syed jilan syed jilan                    Customer:  Hello Bot:  Hi again! Bot:  Please enter your name Customer:  syed jilan Bot:  Hi Syed Jilan ,what do you need help with? Customer:  When will I get my refund? Bot:  Please choose your location Customer:  Kuwait Bot:    Did you return your order? We will issue your refund after we receive your returns and perform a quality check. Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by Knet - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    Canceled your order? Your refund will depend on your payment method.   Paid by car
 d - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by Knet - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    Please note, it will take longer for us to receive and process your returns during this period. This may delay your refund as well. For more details, go to Returns Process and Returns Policy under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  96565061121            04:51 AM, 20th Apr                   Abdulqader                   Hi Syed , thank you for contacting us. I'm Abdulqader. I will be happy to help you.           04:51 AM, 20th Apr                
    Abdulqader                   Hi, I'm not getting a response from you. Are we still connected?           04:54 AM, 20th Apr                     syed jilan                    OK no issue my refund amount still I am not get way           04:56 AM, 20th Apr                   Abdulqader                   We request you to please allow us some time to check your details and back to you, stay with us           04:56 AM, 20th Apr                   Abdulqader                   We would like to inform you that we have processed the refund of amount  for order 8162890099 (KWD2.9) in your my credit wallet.You can use your my credit account in your online purchase in 5 easy steps:  Step 1 - Simply log onto your account Step 2 - Start shopping Step 3 - Add chosen items to basket Step 4 - Proceed to checkout Step 5 - Select the my credit as a payment option           04:58 AM, 20th Apr                   Abdulqader                   Do you have any other inquiries that we can help with?         
   04:59 AM, 20th Apr                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           05:01 AM, 20th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4210624