Subject: Ticket Assigned - Conversation with iman
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Mon, 18 Apr 2022 17:22:11 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with iman iman                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  iman Bot:  Hi Iman ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  centrepointae Bot:  Please enter your order number to continue Customer:  0556968936 Bot:    Your order status is  :    If you have not received your order, Home Delivery takes 2 to  3 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0556968936            09:09 PM, 18th Apr                   Abdulqader                   Hi Iman
 , thank you for contacting us. I'm Abdulqader. I will be happy to help you.           09:10 PM, 18th Apr                     iman                    I just want to redeem my shukuran points           09:10 PM, 18th Apr                     iman                    Where and how to find my shukuran points or account           09:11 PM, 18th Apr                   Abdulqader                   Here's how you can pay using your Shukrans: Sign in to your account at CentrepointStores.com. The "Pay Shukrans" indicator on the checkout page will help you determine how many points you can spend. Move the cursor to choose the value you want to save.  Note: Shukran points must be 200 points or more for payment via Shukran.           09:14 PM, 18th Apr                   Abdulqader                   Do you have any other inquiries that we can help with?           09:14 PM, 18th Apr                     iman                    Wait coz I am now in check out process and all I know I have 26 dhs in shuk
 uran and I want to use it           09:16 PM, 18th Apr                   Abdulqader                   Do you have any other inquiries that we can help with?           09:19 PM, 18th Apr                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           09:21 PM, 18th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4201698