Subject: Ticket Assigned - Conversation with raime
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Mon, 18 Apr 2022 17:20:15 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with raime raime                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  raime Bot:  Hi Raime ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  centrepointkw Bot:  Please enter your order number to continue Customer:  8115977876 Bot:    Your order status is  : Processing   If you have not received your order, Home Delivery takes 2 to  3 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0096560403157 Bot:  Please wait while we transfer you to an agent Customer:  Ok Agent:  Hi Raime, My name is Prince. Thank you for contacting us. I will be happy to help you! Agent:  As i'm not getting any response from your end so kindly confirm us are we still connected? Agent:  Sorry I did not receive any response from you.  I'll be stepping out of chat for now, but feel free to chat with us again if you need help. Bot:  Rate our Customer Service Agent [Customer Feedback: How satisfied were you with your chat with us today? - Extremely dissatisfied] Customer:  /startOver Bot:  Oops! Couldn't get that, am a new bot in town and learning with time.  You can try rephrasing your question. Customer:  Hi Bot:  Oops! Couldn't get that, am a new bot in town and learning with time.  You can try rephrasing your question. Customer:  Where is my shipment? Bot:  Oops! Couldn't get that, am a new bot in town and learning with time.  You can try rephrasing your question. Customer:  /startOver Bot:  Oops! Couldn't get that, am a new bot in town and learning with time.  You can try rephrasing your question. Customer:  Gddg Bot:  Oops! Couldn't get that, am a new bot in town and learning with time.  You can try rephrasing your question. Customer:  /startOver Bot:  Oops! Couldn't get that, am a new bot in town and learning with time.  You can try rephrasing your question. Customer:  Ok Bot:  Oops! Couldn't get that, am a new bot in town and learning with time.  You can try rephrasing your question. Customer:  /startOver Bot:  Oops! Couldn't get that, am a new bot in town and learning with time.  You can try rephrasing your question. Customer:  . Bot:  Oops! Couldn't get that, am a new bot in town and learning with time.  You can try rephrasing your question. Customer:  Hi Bot:  Oops! Couldn't get that, am a new bot in town and learning with time.  You can try rephrasing your question. Customer:  Hello Bot:  أهلا مرة أخرى! Bot:  يرجى إدخال اسمك Customer:  raime Bot:  مرحبًا ، ماذا تحتاج للمساعدة؟ Customer:  تحديث طلبك Bot:  يرجى اختيار موقعك Customer:  الكويت Bot:  يرجى إدخال رقم الطلب للمتابعة Customer:  0417220006338 Bot:  يبدو أنه طلب غير صحيح Bot:  يرجى إدخال رقم الطلب للمتابعة Customer:  8166225112 Bot:   حالة الطلب الخاص بك :     يما يلي مواعيد استلام طلبك:  الطلب المنزلي: 5 to 8 أيام   يمكنك تتبع طلبك بسهولة من حسابي > تاريخ الطلبات. يرجى العلم بأن عملية الإرجاع تحتاج إلى وقت أطول خلال التنزيلات.  Bot:  هل تمكنت من حل الاستعلام الخاص بك Customer:  لا Bot:  هل ما زلت تريد التحدث إلى موظف الخدمة؟ Customer:  Yes            09:06 PM, 18th Apr                   Abdulqader                   مرحباُ    شكراً على تواصلك معنا, معك عبدالقادر كيف يمكننى أن أساعدك؟           09:06 PM, 18th Apr                     raime                    مرحبا           09:06 PM, 18th Apr                     raime                    كيفك           09:06 PM, 18th Apr                     raime                    انا عندي طلب           09:06 PM, 18th Apr                     raime                    للمفروض طلع مبارح           09:06 PM, 18th Apr                     raime                    لهلا ما وصل           09:06 PM, 18th Apr                     raime                    ممكن رقم السائق؟           09:07 PM, 18th Apr                   Abdulqader                   يرجى العلم أنه تم تأكيد الطلب برقم (8166225112) والطلب قيد الشحن وسوف يصل خلال1-2 أيام عمل. وفي حال عدم استلامكم الطلب خلال الوقت المحدد الرجاء التواصل معنا مجدداً.           09:07 PM, 18th Apr                     raime                    من اول مبارح الطلب           09:07 PM, 18th Apr                     raime                    يعني اليوم بيوصل           09:07 PM, 18th Apr                     raime                    ما وصل!           09:07 PM, 18th Apr                   Abdulqader                   سنعمل على توصيل الطلب بأسرع وقت ممكن           09:09 PM, 18th Apr                     raime                    Ok           09:10 PM, 18th Apr                     raime                    متى ممكن يوصل           09:10 PM, 18th Apr                     raime                    ؟           09:10 PM, 18th Apr                   Abdulqader                   حاليا طلبك قيد الشحن في حال لم يتم توصيل الطلب في الوقت المحدد الرجاء التواصل معنا مجددا           09:12 PM, 18th Apr                   Abdulqader                   هل لديك أي استفسار آخر يمكنني مساعدتك به؟           09:15 PM, 18th Apr                   Abdulqader                   كان من دواعي سروري مساعدتك. شكرا على التسوق معنا ونتمنى لك أوقات طيبه.           09:19 PM, 18th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4201683