Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 18 Apr 2022 17:04:14 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hi           08:51 PM, 18th Apr                   Abdulqader                   Hi, thank you for contacting us. I'm Abdulqader. I will be happy to help you.           08:51 PM, 18th Apr                     User                    I purchased from max on 16th           08:52 PM, 18th Apr                     User                    When I submit the invoice           08:52 PM, 18th Apr                     User                    It get rejected           08:52 PM, 18th Apr                   Abdulqader                   Could you please share your order number so that I can assist you further?           08:52 PM, 18th Apr                     User                    Okk           08:53 PM, 18th Apr                     User                    OM1100005013           08:54 PM, 18th Apr                     User                    Than
 k you for shopping with us #60249106774120220416           08:54 PM, 18th Apr                   Abdulqader                   Kindly confirm you purchased online or from the store           08:55 PM, 18th Apr                     User                    store           08:55 PM, 18th Apr                     User                    Today I purchased from online.It is delivered           08:56 PM, 18th Apr                   Abdulqader                   We would like to inform you that store and online are two different platforms, we are online support team and we do not have any information regarding the store product/.  However, we request you to please contact or visit any nearby stores as they would be assist you in this regards.           08:56 PM, 18th Apr                     User                    Okk           08:57 PM, 18th Apr                     User                    Today my product from online is delivered           08:57 PM, 18th Apr                     User             
        When will the shukaran points will reflect           08:57 PM, 18th Apr                   Abdulqader                   Could you please share your order number so that I can assist you further?           08:58 PM, 18th Apr                     User                    Order number 1666209552           08:58 PM, 18th Apr                   Abdulqader                   We request you to please allow us some time to check your details and back to you, stay with us           08:58 PM, 18th Apr                     User                    Ok           08:58 PM, 18th Apr                   Abdulqader                   We would like to inform that your Shukran points have already been credited to your Shukran account. However, you will not be able to use these points for the next 14 days. This 14 days count starts from the delivery date of your items for your last purchase.   Please note that it will take 14 days for the Shukran points that you gained on your purchases to appear on your 
 Shukran account.           09:00 PM, 18th Apr                     User                    ok thank you           09:01 PM, 18th Apr                   Abdulqader                   Do you have any other inquiries that we can help with?           09:01 PM, 18th Apr                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           09:03 PM, 18th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4201566