Subject: New Reply Received - Re: Your refund is on its way
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 17 Apr 2022 09:35:13 +0000

Hi Abdulqader Ahmed,  The customer has responded to the ticket.  Re: Your refund is on its way  Ticket comment <div dir="auto">Send me the bank reference transfer number</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: Sarah Shahin &lt;[email-masked]&gt;<br>
<b>Sent:</b> Thursday, April 14, 2022 5:00:19 PM<br>
<b>To:</b> [email-masked] &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: Your refund is on its way
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<div>Hello still the refund of 90SR is not shown in my credit card 
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<font color="#000000" style="font-size:11pt"><b>From:</b> support=[email-masked] &lt;support=[email-masked]&gt; on behalf of Centrepoint &lt;[email-masked]&gt;<br>
<b>Sent:</b> Wednesday, April 13, 2022 8:30:30 PM<br>
<b>To:</b> My CenterPoint &lt;[email-masked]&gt;<br>
<b>Subject:</b> Your refund is on its way</font>
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Your return has been processed </td>
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<td align="left" style="line-height:28px; font-size:24px; text-align:left; font-family:Helvetica,Arial,sans-serif; color:#242428">
Your refund is on its way </td>
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<td align="left" style="line-height:20px; font-size:16px; text-align:left; font-family:Helvetica,Arial,sans-serif; color:#333333">
Hi My CenterPoint, we have successfully processed your refund for return <span style="color:#00b9e5">
1002392647</span> for order <span style="color:#00b9e5"><a href="https://www.centrepointstores.com/sa/en/my-account/order/6134487696?utm_source=hybris&amp;utm_medium=email&amp;utm_campaign=full_partial_return_SA_en" style="color:#00b9e5; text-decoration:none" rel="noreferrer">6134487696</a></span>.
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<td align="left" style="line-height:20px; font-size:16px; text-align:left; font-family:Helvetica,Arial,sans-serif; color:#333333">
Here’s how your refund works: </td>
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<td align="center" style="padding:15px 0 0 0">
<table border="0" cellpadding="0" cellspacing="0" width="80%" align="center" style="font-size:14px; background-color:#edeff1; border-radius:5px; padding-bottom:16px">
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<td width="40%">
<div style="font-size:16px; color:#919193; margin:0; margin-left:30px; line-height:40px; padding-top:16px">
Refund amount:</div>
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<div style="font-size:16px; color:#202020; padding:0; line-height:40px; margin:0; padding-top:16px">
SAR 90.71</div>
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<td width="40%">
<div style="font-size:16px; color:#919193; margin:0; margin-left:30px; line-height:40px">
Reference number:</div>
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<td width="60%">
<div style="font-size:16px; color:#202020; padding:0; line-height:40px; margin:0">$ctx.returnRequest.transactionReference</div>
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<td width="40%">
<div style="font-size:16px; color:#919193; margin:0; margin-left:30px; line-height:40px">
Name:</div>
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<td width="60%">
<div style="font-size:16px; color:#202020; padding:0; line-height:40px; margin:0">$ctx.returnRequest.bankAccountDetails.accountHolderName</div>
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<td width="40%">
<div style="font-size:16px; color:#919193; margin:0; margin-left:30px; line-height:40px">
Account number:</div>
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<td width="60%">
<div style="font-size:16px; color:#202020; padding:0; line-height:40px; margin:0">$ctx.returnRequest.bankAccountDetails.accountNumber</div>
</td>
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<td width="40%">
<div style="font-size:16px; color:#919193; margin:0; margin-left:30px; line-height:40px">
Bank:</div>
</td>
<td width="60%">
<div style="font-size:16px; color:#202020; padding:0; line-height:40px; margin:0">$ctx.returnRequest.bankAccountDetails.bankName</div>
</td>
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<td width="40%">
<div style="font-size:16px; color:#919193; margin:0; margin-left:30px; line-height:40px">
IBAN:</div>
</td>
<td width="60%">
<div style="font-size:16px; color:#202020; padding:0; line-height:40px; margin:0">$ctx.returnRequest.bankAccountDetails.branchIdentificationCode</div>
</td>
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<td width="40%">
<div style="font-size:16px; color:#919193; margin:0; margin-left:30px; line-height:40px">
Branch:</div>
</td>
<td width="60%">
<div style="font-size:16px; color:#202020; padding:0; line-height:40px; margin:0">$ctx.returnRequest.bankAccountDetails.bankBranch</div>
</td>
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<td align="center" style="padding:30px 0 30px 0; line-height:20px; font-size:16px; color:#333333; text-align:left">
Please note, your refund may take up to 48 hours to reflect in your account. </td>
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<table width="100%" border="0" cellspacing="0" cellpadding="0" style="border:1px solid #eee; width:100%; padding:25px 20px; margin:30px 0">
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<td style="font-size:16px; font-weight:bold; color:#202020">Your refund:</td>
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<td style="font-size:14px; line-height:20px; padding:5px 0">
<b>SAR 4.69</b> will be refunded to My Credit.</td>
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<td style="font-size:14px; line-height:20px">Refunds for any Shukrans, Gift Cards or Return Vouchers you've spent will also be credited to your My Credit balance.</td>
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<td></td>
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<td style="font-size:12px; color:#92979e">To learn more about how My Credit works, take a look at our
<a href="https://sa.help.centrepointstores.com/hc/en-us/sections/115000718554-Returns-Policy" style="color:#92979e; text-decoration:underline" rel="noreferrer">
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4178787