Subject: Ticket Assigned - Conversation with hi
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 14 Apr 2022 18:49:51 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hi hi                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  hi Bot:  Hi Hi ,what do you need help with? Customer:  Returns process Bot:  Please choose your location Customer:  Kuwait Bot:    Want to return something? You can do it in 2 easy ways.  1. Request a return online from your account.  2. Email customer care for a pick-up at [email-masked]  For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  +96555056645            10:42 PM, 14th Apr                   Mazen                   Hi, thank you for contacting us. This's Mazen We would be happy to help you.           10:42 PM, 14th Ap
 r                     hi                    I need to cancel an order           10:42 PM, 14th Apr                   Mazen                   We request you to please allow us some time to check your details and back to you, stay with us           10:42 PM, 14th Apr                     hi                    8165875584           10:42 PM, 14th Apr                     hi                    Order number           10:43 PM, 14th Apr                   Mazen                   As we can see your order 8165875584  is on validation to verify the payment, it will be confirmed/cancelled within 1-2 hours if you did not confirm the transaction from your end           10:44 PM, 14th Apr                     hi                    I want to cancel           10:44 PM, 14th Apr                     hi                    How to cancel           10:44 PM, 14th Apr                     hi                    Hello?           10:45 PM, 14th Apr                   Mazen                   kindly wait within 1-2 
 hours to be able to cancel the odre           10:45 PM, 14th Apr                     hi                    Ok           10:45 PM, 14th Apr                   Mazen                   Do you have any other inquiries that we can help with?           10:45 PM, 14th Apr                   Mazen                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           10:48 PM, 14th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4179993