Subject: New Reply Received - Re: We’ve received your return request.
From: Max <[email-masked]>
To: [email-masked]
Date: Sun, 10 Apr 2022 19:22:26 +0000

Hi Abdulqader Ahmed,  The customer has responded to the ticket.  Re: We’ve received your return request.   Ticket comment <div>Dear all,
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<div>We are still waiting for you to pick up the return items!!</div>
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<div>Why this is taking so long? </div>
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<div>We have been asking you to contact Mrs Karam on her number and to pick up the item and refund the amount and nothing from your part !</div>
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<div>Your prompt action is highly appreciated </div>
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<div>Regards,</div>
<div>DM<br>
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<div dir="ltr">Sent from my iPhone</div>
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<div>On 8 Apr 2022, at 8:12 PM, Dayale Matta &lt;[email-masked]&gt; wrote:<br>
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<div dir="ltr"> Dear all,
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<div>We are still waiting for you to reach out to Mrs. Mary Karam on the number +971 55 984 3421 and to pick up the return items as soon as possible.</div>
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<div>We’ve been sending emails for the past 2 weeks almost with no action from your side.</div>
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<div>I hope someone will contact us on the above mentioned number the soonest.</div>
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<div>Best,</div>
<div>DM<br>
<div dir="ltr">Sent from my iPhone</div>
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<blockquote>On 8 Apr 2022, at 4:38 PM, Max &lt;[email-masked]&gt; wrote:<br>
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<div dir="ltr">Hi Dayale,</div>
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Thank you for reaching out to us.<br>
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We sincerely apologize for any inconvenience caused to you. This is surely not the experience we want our customers to have when they shop with us. <br>
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We would like to inform you that your concern has been escalated again to our concern team, and the necessary action will be taken as soon as possible and to ensure that this does not happen again in the future.<br>
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Feel free to get in touch with us for further assistance.<br>
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Your Friends,<br>
The Support Team.</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4111380