Subject: Ticket Assigned - Conversation with malek
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Sat, 09 Apr 2022 23:24:00 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with malek malek                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  malek Bot:  Hi Malek ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9562112679 Bot:    Your order status is  : Delivered   If you have not received your order, Home Delivery takes 5 to 8 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0503163288            03:15 AM, 10th Apr                   Abdulqader            
        H Malek, thank you for contacting us. I'm Abdulqader. I will be happy to help you.           03:17 AM, 10th Apr                     malek                    Hi I have this order 9562112679 which I didn't receive it           03:17 AM, 10th Apr                   Abdulqader                   We request you to please allow us some time to check your details and back to you, stay with us           03:19 AM, 10th Apr                   Abdulqader                   We would like to inform you that we have processed the refund of amount (AED108.75) on (3/24/22) and the amount you paid online will be refunded back to your original payment method within 7- 14 working days.           03:20 AM, 10th Apr                   Abdulqader                   Do you have any other inquiries that we can help with?           03:21 AM, 10th Apr                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           03:23 AM, 10t
 h Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4152665