Subject: Ticket Assigned - Conversation with huda
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Fri, 08 Apr 2022 22:27:46 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with huda huda                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  huda Bot:  Hi Huda ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  centrepointbh Bot:  Please enter your order number to continue Customer:  35585408 Bot:  Looks to be an invalid order No Bot:  Please enter your order number to continue Customer:  00 Bot:  Looks to be an invalid order No Bot:  Please enter your order number to continue Customer:  7364943999 Bot:    Your order status is  : Verifying payment   If you have not received your order, Home Delivery takes 2 to  3 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0097335585408            02:18 AM, 09th Apr                   Abdulqader                   Hi Huda, thank you for contacting us. I'm Abdulqader. I will be happy to help you.           02:18 AM, 09th Apr                   Abdulqader                   We request you to please allow us some time to check your details and back to you, stay with us           02:19 AM, 09th Apr                     huda                    Hi           02:19 AM, 09th Apr                     huda                    I tried to buy 3 times and it not work           02:19 AM, 09th Apr                     huda                    And now you send me that my order might be confirmed within an hour           02:20 AM, 09th Apr                     huda                    How it works!!!           02:20 AM, 09th Apr                   Abdulqader                   As we can see your order is on validation to verify the payment, it will be confirmed/cancelled within 1-2 hours if you did not confirm the transaction from your end           02:20 AM, 09th Apr                     huda                    3 different order number           02:20 AM, 09th Apr                     huda                    And 3 payments!!!!!           02:20 AM, 09th Apr                     huda                    I don’t want to confirm any order now           02:20 AM, 09th Apr                     huda                    You might take off money 3 times!           02:21 AM, 09th Apr                   Abdulqader                   Kindly wait within 1-2 hours if the order got confirmed please contact us to be able to cancel your order.           02:21 AM, 09th Apr                   Abdulqader                   Do you have any other inquiries that we can help with?           02:22 AM, 09th Apr                     huda                    And what if you take money 3 times!!!!           02:23 AM, 09th Apr                     huda                    Within those 2 hours!!!           02:23 AM, 09th Apr                   Abdulqader                   We can cancel the order and the amount will be refunded back.           02:24 AM, 09th Apr                   Abdulqader                   Do you have any other inquiries that we can help with?           02:25 AM, 09th Apr                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           02:27 AM, 09th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4147149