Subject: Ticket Assigned - Conversation with maryam
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Thu, 07 Apr 2022 21:32:55 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with maryam maryam                    Bot:  Hi again! Bot:  Please enter your name Customer:  maryam Bot:  Hi Maryam ,what do you need help with? Customer:  When will I get my refund? Bot:  Please choose your location Customer:  United Arab Emirates Bot:    Did you return your order? We will issue your refund after we receive your returns and perform a quality check. Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by cash - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    Canceled your order? Your refund will depend on your payment method.   Paid by card - card issuer may
  take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.   Please note, it will take longer for us to receive and process your returns during this period. This may delay your refund as well. For more details, go to Returns Process and Returns Policy under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            01:23 AM, 08th Apr                   Abdulqader                   Hi Maryam, thank you for contacting us. I'm Abdulqader. I will be happy to help you.           01:23 AM, 08th Apr                     maryam                    Hi           01:24 AM, 08th Apr                     maryam                    I didn't receive my 2 order rufund or credit           01:24 AM, 08th Apr                   Abdulqader                   We request you to please allow us some time to check your details an
 d back to you, stay with us           01:24 AM, 08th Apr                     maryam                    I remember I asked once to move as my credit in the application to order other things.           01:24 AM, 08th Apr                     maryam                    Sure take your time           01:25 AM, 08th Apr                   Abdulqader                   We would like to inform you that we have processed the refund of amount (AED 125.26) on (4/6/22) and the amount you paid online will be refunded back to your original payment method within 7- 14 working days.           01:26 AM, 08th Apr                     maryam                    This is for 1 order right?           01:26 AM, 08th Apr                     maryam                    I refunded 3 items for 2 different orders           01:27 AM, 08th Apr                     maryam                    And I want it to be in my credit in the application please. Don't refund it into my bank account           01:28 AM, 08th Apr        
            Abdulqader                   We would like to inform you that we have processed the refund of amount (AED66.89) on (4/5/22 )  for order 9563159352and the amount you paid online will be refunded back to your original payment method within 7- 14 working days.           01:28 AM, 08th Apr                   Abdulqader                   We would like to inform you that we have processed the refund of the amount (AED 9.1 ) in your my credit wallet.           01:28 AM, 08th Apr                   Abdulqader                   Kindly note if the item is returned to store you can ask to refund into my credit           01:29 AM, 08th Apr                   Abdulqader                   Do you have any other inquiries that we can help with?           01:30 AM, 08th Apr                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           01:32 AM, 08th Apr                                          View conversatio
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