Subject: Ticket Assigned - RE: Customer item damage 29013202853820220311
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Thu, 07 Apr 2022 16:34:40 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  RE: Customer item damage 29013202853820220311  Dear @Landmark Group<mailto:[email-masked]>

Yesterday we already sent clear the issue but cx side again same issue

We will send again item Top for Table

Regards
Amir

From: Homebox Makkahma <[email-masked]>
Sent: Wednesday, April 6, 2022 11:37 PM
To: AmirKhan <[email-masked]>; SaifudheenPanakkal <[email-masked]>
Cc: Bratindra Mukherjee <[email-masked]>; Hb Makkahmanager <[email-masked]>
Subject: RE: Customer item damage 29013202853820220311

I hope so

Regards
Moin
0561245454

From: AmirKhan <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, April 6, 2022 11:24 PM
To: Homebox Makkahma <[email-masked]<mailto:[email-masked]>>; SaifudheenPanakkal <[email-masked]<mailto:[email-masked]>>
Cc: Bratindra Mukherjee <[email-masked]<mailto:[email-masked]>>; Hb Makkahmanager <[email-masked]<mailto:[email-masked]>>
Subject: RE: Customer item damage 29013202853820220311

Dear Madni

Noted we will sent team tomorrow clear the issue

Regards
Amir

From: Homebox Makkahma <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, April 6, 2022 10:54 PM
To: AmirKhan <[email-masked]<mailto:[email-masked]>>; SaifudheenPanakkal <[email-masked]<mailto:[email-masked]>>
Cc: Bratindra Mukherjee <[email-masked]<mailto:[email-masked]>>; Hb Makkahmanager <[email-masked]<mailto:[email-masked]>>
Subject: RE: Customer item damage 29013202853820220311

Dear Amir

                Below customer is waiting for Replacement she said that I got only call for asking what the item damage is you got that's it's still no one call for replacement. Please send team for replacement urgent .

Thanks & Warm Regard
Mohammad Madni
0572159756
EXT-7516
www.homeboxstores.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.homeboxstores.com%2F&data=04%7C01%7Chomebox.makkahma%40landmarkgroup.com%7Ceaf10d9d69d94be5adc108d953ede0b8%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637633103752718058%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=uoFW%2FaQIHgp78EztRWnHX5X50JrTIJaUS7NvBhaB9I4%3D&reserved=0> | www.landmarkgroup.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.landmarkgroup.com%2F&data=04%7C01%7Chomebox.makkahma%40landmarkgroup.com%7Ceaf10d9d69d94be5adc108d953ede0b8%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637633103752728051%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=xrRvYi3AtuwKJxZdIromoWWYESV9fmETxnWiIC85sQA%3D&reserved=0>
[lg]<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.landmarkgroup.com%2F&data=04%7C01%7Chomebox.makkahma%40landmarkgroup.com%7Ceaf10d9d69d94be5adc108d953ede0b8%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637633103752728051%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=xrRvYi3AtuwKJxZdIromoWWYESV9fmETxnWiIC85sQA%3D&reserved=0>[hb]<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.homeboxstores.com%2Fsa%2Fen&data=04%7C01%7Chomebox.makkahma%40landmarkgroup.com%7Ceaf10d9d69d94be5adc108d953ede0b8%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637633103752738055%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=G80ZLIeTRNRkuQxAC7GF8k2HxMORF7v0JtsMyHN%2BnuU%3D&reserved=0>

From: AmirKhan <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, April 3, 2022 9:38 PM
To: Homebox Makkahma <[email-masked]<mailto:[email-masked]>>; SaifudheenPanakkal <[email-masked]<mailto:[email-masked]>>
Cc: Bratindra Mukherjee <[email-masked]<mailto:[email-masked]>>; Hb Makkahmanager <[email-masked]<mailto:[email-masked]>>
Subject: RE: Customer item damage 29013202853820220311

Dear team

Noted we will sent team check the issue within 2 days

Regards
Amir

From: Homebox Makkahma <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, April 2, 2022 2:02 PM
To: SaifudheenPanakkal <[email-masked]<mailto:[email-masked]>>; AmirKhan <[email-masked]<mailto:[email-masked]>>; AmirKhan <[email-masked]<mailto:[email-masked]>>
Cc: Bratindra Mukherjee <[email-masked]<mailto:[email-masked]>>; Hb Makkahmanager <[email-masked]<mailto:[email-masked]>>
Subject: RE: Customer item damage 29013202853820220311

Dear Amir

                Please check the below customer was item got damage need replacement please call customer to ask what item she got Damage

Thanks & Warm Regard
Mohammad AlHarbi
0599733115
EXT-7516
www.homeboxstores.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.homeboxstores.com%2F&data=04%7C01%7Chomebox.makkahma%40landmarkgroup.com%7Ceaf10d9d69d94be5adc108d953ede0b8%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637633103752718058%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=uoFW%2FaQIHgp78EztRWnHX5X50JrTIJaUS7NvBhaB9I4%3D&reserved=0> | www.landmarkgroup.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.landmarkgroup.com%2F&data=04%7C01%7Chomebox.makkahma%40landmarkgroup.com%7Ceaf10d9d69d94be5adc108d953ede0b8%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637633103752728051%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=xrRvYi3AtuwKJxZdIromoWWYESV9fmETxnWiIC85sQA%3D&reserved=0>
[lg]<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.landmarkgroup.com%2F&data=04%7C01%7Chomebox.makkahma%40landmarkgroup.com%7Ceaf10d9d69d94be5adc108d953ede0b8%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637633103752728051%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=xrRvYi3AtuwKJxZdIromoWWYESV9fmETxnWiIC85sQA%3D&reserved=0>[hb]<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.homeboxstores.com%2Fsa%2Fen&data=04%7C01%7Chomebox.makkahma%40landmarkgroup.com%7Ceaf10d9d69d94be5adc108d953ede0b8%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637633103752738055%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=G80ZLIeTRNRkuQxAC7GF8k2HxMORF7v0JtsMyHN%2BnuU%3D&reserved=0>

From: Homebox Makkahma
Sent: Tuesday, March 29, 2022 3:16 PM
To: SaifudheenPanakkal <[email-masked]<mailto:[email-masked]>>; Kalyan Khadka <[email-masked]<mailto:[email-masked]>>
Cc: Bratindra Mukherjee <[email-masked]<mailto:[email-masked]>>
Subject: Customer 29013202853820220311

Team can you please check below invoice
Customer said damage
Store Code
Schedule No
Invoice No
Delivery Type
Initial Delivery Type
Schedule Date
Schedule Status
Value
Invoice Date
Customer Name
Mobile No
Subzone
Area
Fixing Time
Volume
GRP Cluster
Slot
Nature Of Delivery
Is Ecom Invoice
Cargo Remarks
DO No
Driver HRMS ID
Last DO No
Last Driver
Remark
Latitude
Longitude
Assembly Type
29013
106047463
29013202853820220311
DEL
DEL
21-Mar-2022
CLOSE
3261
11-Mar-2022
lnda al sofyane
0562875556
Makkah
ShraieE
44
3235584
MKH
Evening
NORMAL
No

1849942
2300089170
1849942
2300089170
okm
21.4999639
39.9570275
NA

Thanks & Warm Regard
Mohmmed alhrbi
0599733115
EXT-7516
www.homeboxstores.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.homeboxstores.com%2F&data=04%7C01%7Chomebox.makkahma%40landmarkgroup.com%7Ceaf10d9d69d94be5adc108d953ede0b8%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637633103752718058%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=uoFW%2FaQIHgp78EztRWnHX5X50JrTIJaUS7NvBhaB9I4%3D&reserved=0> | www.landmarkgroup.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.landmarkgroup.com%2F&data=04%7C01%7Chomebox.makkahma%40landmarkgroup.com%7Ceaf10d9d69d94be5adc108d953ede0b8%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637633103752728051%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=xrRvYi3AtuwKJxZdIromoWWYESV9fmETxnWiIC85sQA%3D&reserved=0>
[lg]<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.landmarkgroup.com%2F&data=04%7C01%7Chomebox.makkahma%40landmarkgroup.com%7Ceaf10d9d69d94be5adc108d953ede0b8%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637633103752728051%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=xrRvYi3AtuwKJxZdIromoWWYESV9fmETxnWiIC85sQA%3D&reserved=0>[hb]<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.homeboxstores.com%2Fsa%2Fen&data=04%7C01%7Chomebox.makkahma%40landmarkgroup.com%7Ceaf10d9d69d94be5adc108d953ede0b8%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637633103752738055%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=G80ZLIeTRNRkuQxAC7GF8k2HxMORF7v0JtsMyHN%2BnuU%3D&reserved=0>

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