Subject: New Reply Received - Re: Your refund is on its way
From: Splash <[email-masked]>
To: [email-masked]
Date: Mon, 04 Apr 2022 16:00:56 +0000

Hi Abdulqader Ahmed,  The customer has responded to the ticket.  Re: Your refund is on its way  Ticket comment <div>Please advise, this is taking such a long time. <br><br>
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<div dir="ltr">Sent from my iPhone</div>
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<div>On 2 Apr 2022, at 21:56, Stevie Wright &lt;[email-masked]&gt; wrote:<br><br>
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<blockquote><div dir="ltr">Dear customer services<div><br></div>
<div>Can you advise why it’s taking months for me to receive my instore refund even after following up??? <br><br><div dir="ltr">Sent from my iPhone</div>
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<br><blockquote>On 21 Mar 2022, at 22:36, Splash &lt;[email-masked]&gt; wrote:<br><br>
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<div dir="ltr">Hi Stevie,<br><br>Thanks for your response.<br><br>We are truly sorry for the inconvenience caused to you.<br><br>We would like to inform you that we have processed the refund of the amount (AED 149.00) on (2/28/22) and the amount you paid online will be refunded back to your original payment method within 7- 14 working days.</div>
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<br>We really appreciate your understanding and cooperation. Feel free to reach us out for any further assistance.<br><br>Your friends,<br>The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4059463