Subject: New Reply Received - Ripped jeans
From: Max <[email-masked]>
To: [email-masked]
Date: Mon, 04 Apr 2022 08:05:40 +0000

Hi Abdulqader Ahmed,  The customer has responded to the ticket.  Ripped jeans   Ticket comment <div style="font-family: Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0)">
Dear All</div>
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this has not happened! </div>
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So i am living with damaged goods. And i can assure you, there is no shopping happening again from your website. </div>
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Thank you</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: Max &lt;[email-masked]&gt;<br>
<b>Sent:</b> Saturday, February 26, 2022 8:33 AM<br>
<b>To:</b> [email-masked] &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#3937910] - Ripped jeans
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<div dir="ltr">Hi Qudsia,</div>
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<div dir="ltr">Thank you for contacting us.</div>
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<div>Please accept our full apologies for the inconvenience caused.</div>
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<div>We understand that you were expecting the item to arrive to you in perfect condition, and we are very sorry that in this case we were unable to meet your expectations. We will accept your item return. Below you will find the process for initiating the
 return.</div>
<div>Please note that replacement options are not currently available for (Max) products, products can be returned within 14 days through one of the following options:</div>
<div>1- You can call our customer support team at (8001111629) to book an appointment to receive the product to be returned.</div>
<div dir="ltr">2- You can also book an appointment for receiving the returned product online by logging in to your account and going to the order history and then clicking on the “Order Number” from this page (<a href="http://maxfashion.com" rel="noreferrer">maxfashion.com</a>),
 and selecting the products that you want to return.</div>
<div>3- You can visit the nearest branch of (Max) and return the product to the branch.</div>
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<div>Do not hesitate to contact us if you have any other inquiries.</div>
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<div>your friends,</div>
<div>Support Team.</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3937910