Subject: Ticket Assigned - Conversation with السلام
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Sun, 03 Apr 2022 19:08:39 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with السلام السلام                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  السلام Bot:  Hi السلام ,what do you need help with? Customer:  How can I return my order? Bot:  Please choose your location Customer:  Kuwait Bot:    Want to return something?  You can do it in 3 easy ways.    1.You can request a return online. Go to order history in “My Account”.  2.You can return an item in one of our nearest store.   3.You can contact our customer support to place a return request.    For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0096594000480            10:57 PM, 03rd Apr                     السلام                    /startOver           10:58 PM, 03rd Apr                     السلام                    /startOver           10:58 PM, 03rd Apr                   Abdulqader                   Hi, thank you for contacting us. I'm Abdulqader. I will be happy to help you.           10:59 PM, 03rd Apr                   Abdulqader                   You can return online purchases through the below three channels:   ·You can contact our customer support team on 18-00-871 to book a return and to be notified of the refund amount based on our return policy. ·You can also book the return online. You can log into your account and go to Order History. Click on "Order number". From that page, you can see an option to return an item. Just click on the box and follow the instructions. ·You can now drop off your return to any (Centrepoint) store across the Kuwait.           11:02 PM, 03rd Apr                   Abdulqader                   Do you have any other inquiries that we can help with?           11:03 PM, 03rd Apr                   Abdulqader                   Hi, I'm not getting a response from you. Are we still connected?           11:05 PM, 03rd Apr                   Abdulqader                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           11:07 PM, 03rd Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4120609