Subject: Ticket Assigned - Conversation with hi
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Sat, 02 Apr 2022 23:22:36 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hi hi                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  hi Bot:  Hi Hi ,what do you need help with? Customer:  When will I get my refund? Bot:  Please choose your location Customer:  Kuwait Bot:     Did you return your order? We will issue your refund after we receive your returns and perform a quality check. Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by Knet - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    Canceled your order? Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by Knet - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    For more details, go to Returns Process and Returns Policy under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  +96555723775            03:10 AM, 03nd Apr                     hi                    Thanks           03:10 AM, 03nd Apr                   Abdulqader                   Hi, thank you for contacting us. I'm Abdulqader. I will be happy to help you.           03:10 AM, 03nd Apr                     hi                    Hi           03:10 AM, 03nd Apr                     hi                    I have received a message in my number from Center point stating that I have credit of 7 kd and it will expire in 24 hours           03:11 AM, 03nd Apr                     hi                    But I couldn’t see that in my profile           03:11 AM, 03nd Apr                     hi                    Could you please assist me on this?           03:11 AM, 03nd Apr                   Abdulqader                   We request you to please allow us some time to check your details and back to you, stay with us           03:12 AM, 03nd Apr                     hi                    Ok           03:12 AM, 03nd Apr                     hi                    Any update?           03:15 AM, 03nd Apr                   Abdulqader                   Kindly note my credit in this email [email-masked] is 0           03:15 AM, 03nd Apr                     hi                    Then how I received a message?           03:15 AM, 03nd Apr                     hi                             03:16 AM, 03nd Apr                     hi                    Please check this           03:16 AM, 03nd Apr                     hi                    Help           03:17 AM, 03nd Apr                   Abdulqader                   We are truly sorry for the inconvenience caused to you. Kindly ignore this message. that message for offer now offer has been expired.           03:18 AM, 03nd Apr                   Abdulqader                   Do you have any other inquiries that we can help with?           03:20 AM, 03nd Apr                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           03:22 AM, 03nd Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4116621