Subject: New Reply Received - Payment deduction
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 01 Apr 2022 07:02:18 +0000

Hi Abdulqader Ahmed,  The customer has responded to the ticket.  Payment deduction  Ticket comment <div style="font-family: Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0)">
Hi,</div>
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I tried to apply this voucher but it shows, "Voucher Cannot be redeemed". Please send the valid voucher. </div>
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Best Regards:</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: Centrepoint &lt;[email-masked]&gt;<br>
<b>Sent:</b> Friday, April 1, 2022 1:00 AM<br>
<b>To:</b> [email-masked] &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#4096777] - Payment deduction
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<div dir="ltr">​Hi Fazeelat,</div>
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<div>Thank you for reaching out to us and giving us the opportunity to serve you.</div>
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<div dir="ltr">We sincerely apologise for the inconvenience caused to you.</div>
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<div dir="ltr">We would like to inform you that we have processed the refund of the amount (<span style="white-space:pre">    </span><br>
AED70.50) on (31/03/2022) and the amount you paid online will be refunded back to your original payment method within 7- 14 working days.</div>
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<div dir="ltr">In addition, we have processed the refund of the amount (AED 22.5 ) as a refund voucher which you can use it on your next purchase with us. The voucher code you need to apply in promo code section at checkout is 95632057710687851171. *Terms and
 conditions apply.</div>
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<div dir="ltr">* Terms and conditions:<br>
1. This voucher code is valid till 6 Months<br>
2. Voucher is only valid on ​Max<br>
3. The voucher code can only be used once, on a single transaction – per head/credit card/registration. </div>
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<div>We thank you for your understanding and cooperation. Feel free to reach out to us if you need any further assistance.</div>
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<div>Your Friends,</div>
<div dir="ltr">The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4096777