Subject: Ticket Assigned - Conversation with arbie
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Wed, 30 Mar 2022 21:14:48 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with arbie arbie                    Bot:  Hi again! Bot:  Please enter your name Customer:  please cancel my order 8162327853 Bot:  Please enter your name Customer:  please cancel my order 8162327853 Bot:  Please enter your name Customer:  arbie please cancel my order 8162327853 Bot:  Please enter your name Customer:  arbie Bot:  Hi Arbie ,what do you need help with? Customer:  How can I return my order? Bot:  Please choose your location Customer:  Kuwait Bot:    Want to return something? You can do it in 2 easy ways.  1. Request a return online from your account.  2. Email customer care for a pick-up at [email-masked]  For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  arbieb
 [email-masked] Bot:  Please enter your number Customer:  +96598778301            01:09 AM, 31th Mar                   Abdulqader                   Hi Arbe, thank you for contacting us. I'm Abdulqader. I will be happy to help you.           01:10 AM, 31th Mar                     arbie                    Hello gd am           01:10 AM, 31th Mar                     arbie                    i just want to cancel my order           01:10 AM, 31th Mar                     arbie                    please cancel my order 8162327853           01:10 AM, 31th Mar                     arbie                    hello           01:11 AM, 31th Mar                     arbie                    Kindly please cancel my order 8162327853           01:11 AM, 31th Mar                     arbie                    Kindly please cancel my order 8162327853           01:11 AM, 31th Mar                   Abdulqader                   We request you to please allow us some time to check your details and back 
 to you, stay with us           01:12 AM, 31th Mar                     arbie                    kindly please cancel my order 8162327853 thank u           01:12 AM, 31th Mar                     arbie                    okay i will wait           01:12 AM, 31th Mar                   Abdulqader                   Unfortunately, we won't be able to cancel your order at the moment as your order is in transit and is with the courier now. However, we would request you to not accept the delivery of your order.  Also if you receive a call from the courier agent, we request you to inform him to cancel the delivery.           01:12 AM, 31th Mar                     arbie                    okay thank u           01:13 AM, 31th Mar                   Abdulqader                   Do you have any other inquiries that we can help with?           01:13 AM, 31th Mar                     arbie                    thats all thank u so much           01:13 AM, 31th Mar                   Abdulqader          
          It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           01:14 AM, 31th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4102889