Subject: Ticket Assigned - Conversation with User
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Mon, 28 Mar 2022 21:52:42 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hi           01:43 AM, 29th Mar                   Abdulqader                   Hi, thank you for contacting us. I'm Abdulqader. I will be happy to help you.           01:43 AM, 29th Mar                     User                    Actually I order wrong size juniors 2 pack silicone nipple how can i return this           01:46 AM, 29th Mar                   Abdulqader                   Could you please share your order number so that I can assist you further?           01:46 AM, 29th Mar                     User                    Ok give me a mint           01:46 AM, 29th Mar                     User                    1661643481           01:48 AM, 29th Mar                   Abdulqader                   We request you to please allow us some time to check your details and back to you, stay with us           01:49 AM, 29th Mar                     User                    Sure           01:49 AM, 29th Mar                   Abdulqader                   We are truly sorry to hear that however, we do not have an exchange option available online at this time. You can return online purchases through the below three channels:   ·You can contact our customer support team on 800-629823 to book a return and to be notified of the refund amount based on our return policy. ·You can also book the return online. You can log into your account and go to Order History. Click on "Order number". From that page, you can see an option to return an item. Just click on the box and follow the instructions. ·You can now drop off your return to any (BABYSHOP) store across the Oman.           01:50 AM, 29th Mar                     User                    Ok thanx for information           01:51 AM, 29th Mar                   Abdulqader                   Do you have any other inquiries that we can help with?           01:52 AM, 29th Mar                     User                    No thanx ?           01:52 AM, 29th Mar                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           01:52 AM, 29th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4092593