Subject: Ticket Assigned - Conversation with jenelina siscar
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Mon, 28 Mar 2022 21:36:53 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with jenelina siscar jenelina siscar                    Bot:  Hi again! Bot:  Please enter your name Customer:  this is my email,jenelinasiscar@gmail com Bot:  Please enter your name Customer:  jenelina siscar Bot:  Hi Jenelina Siscar ,what do you need help with? Customer:  When will I get my refund? Bot:  Please choose your location Customer:  Kuwait Bot:    Did you return your order? We will issue your refund after we receive your returns and perform a quality check. Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by Knet - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days. 
    Canceled your order? Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by Knet - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    Please note, it will take longer for us to receive and process your returns during this period. This may delay your refund as well. For more details, go to Returns Process and Returns Policy under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            01:31 AM, 29th Mar                   Abdulqader                   Hi Jenelina, thank you for contacting us. I'm Abdulqader. I will be happy to help you.           01:32 AM, 29th Mar                   Abdulqader               
     Hi Jenelina, I'm not getting a response from you. Are we still connected?           01:34 AM, 29th Mar                   Abdulqader                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           01:36 AM, 29th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4092569