Subject: Ticket Assigned - Conversation with yasir
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Mon, 28 Mar 2022 19:09:24 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with yasir yasir                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  yasir Bot:  Hi Yasir ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  centrepointae Bot:  Please enter your order number to continue Customer:  9562995677 Bot:    Your order status is  : Pending   If you have not received your order, Home Delivery takes 2 to  3 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0552412233            10:58 PM, 28th Mar                     yasir                
     Helo           10:59 PM, 28th Mar                   Abdulqader                   Hi Yasir, thank you for contacting us. I'm Abdulqader. I will be happy to help you.           11:00 PM, 28th Mar                     yasir                    9562995677           11:02 PM, 28th Mar                     yasir                    This is the order id           11:02 PM, 28th Mar                     yasir                    Money has been deducted           11:02 PM, 28th Mar                     yasir                    But message came as order is not confirmed           11:02 PM, 28th Mar                     yasir                    Even after going money           11:02 PM, 28th Mar                     yasir                    What to do           11:02 PM, 28th Mar                   Abdulqader                   Kindly share your registered email ID for further assistance.           11:03 PM, 28th Mar                     yasir                             11:03 PM, 28th Mar            
          yasir                    [email-masked]           11:03 PM, 28th Mar                   Abdulqader                   We request you to please allow us some time to check your details and back to you, stay with us           11:03 PM, 28th Mar                     yasir                    Ok           11:04 PM, 28th Mar                     yasir                             11:04 PM, 28th Mar                   Abdulqader                   We sincerely apologize for the inconvenience caused to you however, we have checked and it appears that the following order number: 9562995677) was not placed successfully. Whenever this happens our system tries to capture the payment again automatically, in this case, as we can the payment was captured again and a new order was placed successfully which is: (9562995691.   The payment has been captured only once from your account which is for the new successfully placed order.  Once this order has been shipped out you will receive an email
  notification for the same containing the tracking details.           11:04 PM, 28th Mar                     yasir                    Oh k           11:05 PM, 28th Mar                     yasir                    Thanks           11:05 PM, 28th Mar                     yasir                    not read the order id properly           11:06 PM, 28th Mar                     yasir                    Thanks           11:06 PM, 28th Mar                   Abdulqader                   Do you have any other inquiries that we can help with?           11:06 PM, 28th Mar                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           11:08 PM, 28th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4092135