Subject: Ticket Assigned - Conversation with md sabbir
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Mon, 28 Mar 2022 18:43:40 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with md sabbir md sabbir                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  md sabbir Bot:  Hi Md Sabbir ,what do you need help with? Customer:  When will I get my refund? Bot:  Please choose your location Customer:  United Arab Emirates Bot:    Did you return your order? We will issue your refund after we receive your returns and perform a quality check. Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by cash - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    Canceled your order? Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.   Please note, it will take longer for us to receive and process your returns during this period. This may delay your refund as well. For more details, go to Returns Process and Returns Policy under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  529367239            10:34 PM, 28th Mar                   Abdulqader                   Hi Md Sabbir, thank you for contacting us. I'm Abdulqader. I will be happy to help you.           10:35 PM, 28th Mar                     md sabbir                    In my shukran account my balance suddenly gone           10:35 PM, 28th Mar                     md sabbir                    1800000236634118           10:36 PM, 28th Mar                   Abdulqader                   Kindly share your registered email ID for further assistance.           10:36 PM, 28th Mar                     md sabbir                    Morning it was 512 but now when incheck  it just only 12           10:36 PM, 28th Mar                     md sabbir                    [email-masked]           10:37 PM, 28th Mar                   Abdulqader                   Available Points in Card No. 1800000358236696 : 68.0           10:38 PM, 28th Mar                     md sabbir                    But my shukran card id is this its sudden unlink from my id  and i go to centrepoint to link my id and there shukran id change ang my balance gone           10:39 PM, 28th Mar                     md sabbir                    1800000236634118           10:39 PM, 28th Mar                   Abdulqader                   we request you to please Call the Shukran team on 800–SHUKRAN (800–748 5726) or email them at [email-masked] to get it sorted out!           10:40 PM, 28th Mar                     md sabbir                    Ok           10:40 PM, 28th Mar                   Abdulqader                   Do you have any other inquiries that we can help with?           10:41 PM, 28th Mar                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           10:43 PM, 28th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4092037