Subject: Ticket Assigned - Conversation with reem
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Mon, 28 Mar 2022 18:26:32 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with reem reem                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  reem Bot:  Hi Reem ,what do you need help with? Customer:  How can I return my order? Bot:  Please choose your location Customer:  United Arab Emirates Bot:    Want to return something?  You can do it in 3 easy ways.    1.You can request a return online. Go to order history in “My Account”.  2.You can return an item in one of our nearest store.   3.You can contact our customer support to place a return request.   For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0524442260            10:18 PM, 28th Mar                   Abdulqader                   H Reem, thank you for contacting us. I'm Abdulqader. I will be happy to help you.           10:18 PM, 28th Mar                     reem                    I tried to place an order and pay through tabby i got an error twice or 3 times           10:19 PM, 28th Mar                     reem                    Now the payment is being verified           10:19 PM, 28th Mar                     reem                    I would like to cancel it coz il be charged for the same items three times           10:19 PM, 28th Mar                   Abdulqader                   Could you please share your order number so that I can assist you further?           10:20 PM, 28th Mar                     reem                    One sec pls           10:20 PM, 28th Mar                     reem                             10:21 PM, 28th Mar                     reem                    The last three orders           10:21 PM, 28th Mar                   Abdulqader                   We request you to please allow us some time to check your details and back to you, stay with us           10:22 PM, 28th Mar                     reem                    Sure ok           10:22 PM, 28th Mar                   Abdulqader                   As we can see your orders is on validation to verify the payment, it will be confirmed/cancelled within 1-2 hours if you did not confirm the transaction from your end           10:23 PM, 28th Mar                     reem                    It will automatically deduct           10:24 PM, 28th Mar                     reem                    How can i cancel           10:24 PM, 28th Mar                   Abdulqader                   Kindly wait 1-2 hours to be able to see the details of orders           10:24 PM, 28th Mar                   Abdulqader                   Do you have any other inquiries that we can help with?           10:25 PM, 28th Mar                     reem                    Thnks           10:26 PM, 28th Mar                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           10:26 PM, 28th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4091985