Subject: New Reply Received - Re: استلمنا طلبك للإرجاع.
From: Max <[email-masked]>
To: [email-masked]
Date: Mon, 28 Mar 2022 14:39:48 +0000

Hi Abdulqader Ahmed,  The customer has responded to the ticket.  Re: استلمنا طلبك للإرجاع.  Ticket comment <div>We take this opportunity to thank you for choosing Aramex as your logistics and transportation partner If you would like us to work on this further, Kindly remove </div>
<div>The case reference on the subject to open a new ticket to be able to handle your inquiry. </div>
<div>Please don’t hesitate to contact us at <a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a> for any information or clarification.<br> <br> <span style="font-family: Calibri; font-size: 16px">Best Regards <br> Abdelrahman Mohamed </span> <br> <br>
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<div>From:<span style='font-family: "Times New Roman"; font-size: 12pt'> [email-masked] <br><b>Sent:</b> 3/27/2022 2:16:00 PM<br><b>To:</b> [email-masked];[email-masked];[email-masked];[email-masked]<br><b>CC:</b> [email-masked];[email-masked]<br><b>Subject:</b> RE: RE: [#4070182] - Re: استلمنا طلبك للإرجاع.  [CaseReference:CAI/0322/32129]</span>
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<div>Dear valued customer ,</div>
<div>thank you for contacting us , kindly note that shipment returned to land mark warehouse  under <span style="font-size: 16px">DLVD under HAWB 47379777034</span><br>e<br><span style="font-family: Calibri; font-size: 16px">Best Regards <br> Esraa Walsh </span><br><br>
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<b><span style='font-family: "Times New Roman"; font-size: 12pt'>From:</span></b><span style='font-family: "Times New Roman"; font-size: 12pt'> [email-masked] <br><b>Sent:</b> 3/27/2022 2:00:00 PM<br><b>To:</b> [email-masked];[email-masked];[email-masked]<br><b>CC:</b> [email-masked];[email-masked]<br><b>Subject:</b> RE: RE: [#4070182] - Re: استلمنا طلبك للإرجاع.</span>
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<div class="MsoNormal">Dears <a id="OWAAM9840F40982B64C62971EFC95AC347F06" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family: "Calibri",sans-serif; text-decoration: none'>@Service Center - CAI E-commerce A</span></a>
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<div class="MsoNormal">Please assist. </div>
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<div class="MsoNormal"><span style='color: black; font-family: "Trebuchet MS",sans-serif; font-size: 10pt'>Thanks and Regards,</span></div>
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<div class="MsoNormal"><b><span style='color: black; font-family: "Trebuchet MS",sans-serif; font-size: 10pt'>Marneil Anne Baul-Sabocojan</span></b></div>
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<div class="MsoNormal"><span style='color: black; font-family: "Trebuchet MS",sans-serif; font-size: 10pt'>Customer Success Executive</span></div>
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<div class="MsoNormal"><span style='color: red; font-family: "Trebuchet MS",sans-serif; font-size: 10pt'>Aramex
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<div class="MsoNormal"><span style='color: black; font-family: "Trebuchet MS",sans-serif; font-size: 10pt'>Direct Line: 97146076421</span></div>
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<span style='color: black; font-family: "Trebuchet MS",sans-serif; font-size: 10pt'>Email:
</span><span style='font-family: "Arial",sans-serif; font-size: 10pt'><a href="mailto:[email-masked]" rel="noreferrer"><span style='color: rgb(5, 99, 193); font-family: "Trebuchet MS",sans-serif'>[email-masked]</span></a></span>
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<div class="MsoNormal"><span style='color: red; font-family: "Trebuchet MS",sans-serif; font-size: 10pt'>aramex.com</span></div>
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<b>From:</b> Max &lt;[email-masked]&gt; <br>
<b>Sent:</b> Thursday, March 24, 2022 4:56 PM<br>
<b>To:</b> Marniel Baul &lt;[email-masked]&gt;; Ahmad Alawneh &lt;[email-masked]&gt;<br>
<b>Cc:</b> Hadeer Ahmed &lt;[email-masked]&gt;; [email-masked]<br>
<b>Subject:</b> Fwd: [#4070182] - Re: استلمنا طلبك للإرجاع.</div>
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<div class="MsoNormal" style="background: rgb(255, 235, 156); line-height: 12pt"><span style="color: black; font-size: 10pt">External email: avoid to open links or attachments unless sender is known and content is relevant..</span></div>
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<div class="MsoNormal"><span style="font-family: -apple-system; font-size: 10.5pt">Dear Sirs,</span></div>
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<div class="MsoNormal"><span style="font-family: -apple-system; font-size: 10.5pt">AWB: 47379518406</span></div>
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The above shipment has not been collected from the customer yet. Please see the updated Address &amp; Phone number of the customer below:</span></div>
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<div class="MsoNormal"><span style="font-family: -apple-system; font-size: 10.5pt">New Address:</span></div>
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<div class="MsoNormal"><span style="font-family: -apple-system; font-size: 10.5pt">Mrs. Nafisa - Old Zeinhom Residences - Block 54 - Entrance 1 - Apartment 5</span></div>
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<div class="MsoNormal"><span style="font-family: -apple-system; font-size: 10.5pt">New Phone Number:</span></div>
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<div class="MsoNormal"><span style="font-family: -apple-system; font-size: 10.5pt">01100896741</span></div>
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<div class="MsoNormal"><span style="font-family: -apple-system; font-size: 10.5pt">Kindly arrange collection of this shipment on priority</span></div>
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<div class="MsoNormal"><span style="font-family: -apple-system; font-size: 10.5pt">Regards,</span></div>
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<div class="MsoNormal"><span style="font-family: -apple-system; font-size: 10.5pt">Samer Salmeh</span></div>
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</span><span style='color: white; font-family: "fdtktid",serif; font-size: 1pt'>4070182:1125156</span><span style="font-family: -apple-system; font-size: 10.5pt">
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4070182