Subject: Ticket Assigned - Conversation with heloo
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Sun, 27 Mar 2022 22:16:50 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with heloo heloo                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  heloo Bot:  Hi Heloo ,what do you need help with? Customer:  Refund queries Bot:  Please choose your location Customer:  United Arab Emirates Bot:    Did you return your order? We will issue your refund after we receive your returns and perform a quality check. Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by cash - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    Canceled your order? Your refund will depend on your payment method.   Paid by card - card issuer may take an addi
 tional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.   Please note, it will take longer for us to receive and process your returns during this period. This may delay your refund as well. For more details, go to Returns Process and Returns Policy under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0547507706            02:10 AM, 28th Mar                   Abdulqader                   Hi, thank you for contacting us. I'm Abdulqader. I will be happy to help you.           02:10 AM, 28th Mar                     heloo                    i purchased today from store i can refund the money and i can add in my max online app           02:11 AM, 28th Mar                   Abdulqader                   Could you 
 please share your order number so that I can assist you further?           02:11 AM, 28th Mar                     heloo                    no i went shop and purchased not from online           02:12 AM, 28th Mar                   Abdulqader                   We would like to inform you that store and online are two different platforms, we are online support team and we do not have any information regarding the store product/.  However, we request you to please contact or visit any nearby stores as they would be assist you in this regards.           02:12 AM, 28th Mar                     heloo                    ok           02:13 AM, 28th Mar                   Abdulqader                   Do you have any other inquiries that we can help with?           02:13 AM, 28th Mar                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           02:16 AM, 28th Mar                                          View conv
 ersation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4087443