Subject: Ticket Assigned - Conversation with hi
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Sun, 27 Mar 2022 14:58:17 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hi hi                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  hi Bot:  Hi Hi ,what do you need help with? Customer:  When will I get my refund? Bot:  Please choose your location Customer:  Kuwait Bot:     Did you return your order? We will issue your refund after we receive your returns and perform a quality check. Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by Knet - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    Canceled your order? Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 b
 usiness days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by Knet - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    For more details, go to Returns Process and Returns Policy under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  96569061108            07:40 PM, 01st Mar                   Aya                   Hello, I am Aya, thank you for contacting us. how may I help you today.           07:41 PM, 01st Mar                     hi                    I am having a problem with refund money           07:41 PM, 01st Mar                   Aya                   Please elaborate your inquiry in order to be fully assisted
 .           07:44 PM, 01st Mar                     hi                    The order id is  8156482718  and refund money is kd 8.170           07:45 PM, 01st Mar                     hi                    It's taking too long to refund .. I have been waiting for this since feb- 07           07:47 PM, 01st Mar                   Aya                   Thank you for sharing the order details. Please allow me a moment to check this for you.           07:47 PM, 01st Mar                     hi                    Okay           07:49 PM, 01st Mar                   Aya                   We sincerely apologize for any inconvenience caused,   We have forwarded your query to the concerned team and will be in touch with you asap to assist you in resolving this concern.  We request you to please allow us some time so we can work on this and do the needful.           07:50 PM, 01st Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/h
 elpdesk/tickets/3962367