Subject: Ticket Assigned - Conversation with hello
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Tue, 22 Mar 2022 17:39:22 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hello hello                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  hello Bot:  Hi Hello ,what do you need help with? Customer:  /startOver Bot:  Hi Hello ,what do you need help with? Customer:  How can I return my order? Bot:  Please choose your location Customer:  United Arab Emirates Bot:    Want to return something?  You can do it in 3 easy ways.    1.You can request a return online. Go to order history in “My Account”.  2.You can return an item in one of our nearest store.   3.You can contact our customer support to place a return request.   For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0551457877            09:28 PM, 22nd Mar                   Abdulqader                   Hi, thank you for contacting us. I'm Abdulqader. I will be happy to help you.           09:28 PM, 22nd Mar                     hello                    Hi           09:28 PM, 22nd Mar                     hello                    It seems the link of your products can not be opened in your app while clicking it           09:29 PM, 22nd Mar                     hello                    Hello.you there.?           09:30 PM, 22nd Mar                   Abdulqader                   We sincerely apologize for the issue you are facing however, we would advise you to please try clearing the cache/cookies of your browser and if you are using the App please try reinstalling/'updating it.           09:31 PM, 22nd Mar                     hello                    Yes tried, but still its the same..           09:31 PM, 22nd Mar                     hello                    You may check with your technical team           09:32 PM, 22nd Mar                   Abdulqader                   If the same problem persists, please provide us with the following details so that we can forward it for further assistance: - email address : Screenshot Of The Issue  - Country of access - type of device used - Application version. - System version           09:33 PM, 22nd Mar                     hello                    I just notified you the issue, if you want you can rectify..           09:34 PM, 22nd Mar                     hello                    I m just leaving good day           09:34 PM, 22nd Mar                   Abdulqader                   We are truly sorry for the inconvenience caused to you.           09:35 PM, 22nd Mar                   Abdulqader                   Do you have any other inquiries that we can help with?           09:36 PM, 22nd Mar                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           09:39 PM, 22nd Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4064563