Subject: Ticket Assigned - Conversation with michelle
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Mon, 21 Mar 2022 22:35:43 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with michelle michelle                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  michelle Bot:  Hi Michelle ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  centrepointae Bot:  Please enter your order number to continue Customer:  9562126300 Bot:    Your order status is  : Verifying payment   If you have not received your order, Home Delivery takes 2 to  3 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  971561974334            02:26 AM, 22st Mar    
                Abdulqader                   Hi Michelle, thank you for contacting us. I'm Abdulqader. I will be happy to help you.           02:27 AM, 22st Mar                     michelle                    Hello           02:27 AM, 22st Mar                     michelle                    I am confusing regarding my order awhile ago           02:27 AM, 22st Mar                   Abdulqader                   We request you to please allow us some time to check your details and back to you, stay with us           02:28 AM, 22st Mar                     michelle                    Ok           02:28 AM, 22st Mar                   Abdulqader                   As we can see your orders is on validation to verify the payment, it will be confirmed/canceled within 1-2 hours if you did not confirm the transaction from your end           02:29 AM, 22st Mar                     michelle                    Okay, it is still upon my confirmation, right?           02:30 AM, 22st Mar               
       michelle                    Coz when I see my ordered was 4 and it supposed to be 1 only           02:30 AM, 22st Mar                   Abdulqader                   Kindly wait  within 1-2 hours           02:31 AM, 22st Mar                   Abdulqader                   Do you have any other inquiries that we can help with?           02:33 AM, 22st Mar                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           02:35 AM, 22st Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4060619