Subject: New Reply Received - Credit balance not showing in my centerpoint account
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 21 Mar 2022 17:09:01 +0000

Hi Abdulqader Ahmed,  The customer has responded to the ticket.  Credit balance not showing in my centerpoint account  Ticket comment <div dir="auto">My order number is 6130787554</div>
<div dir="auto">And my account email is [email-masked] </div>
<div dir="auto">and mobile number is 0578604769</div>
<div dir="auto">In your system credit balance SR 65 available according to to your staff but here in my centerpoint app no credit balance is available </div>
<div dir="auto">Also when I you browse </div>
<div dir="auto">Please identify the actual problem </div>
<div dir="auto">Thanks </div>
<div dir="auto">Ahmad shahin </div>
<div dir="auto">0578604769</div>
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<div style="font-size:85%;color:#575757" dir="auto">Sent from Shaheen Snacks </div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: Centrepoint &lt;[email-masked]&gt; </div>
<div>Date: 20/03/2022  22:11  (GMT+03:00) </div>
<div>To: [email-masked] </div>
<div>Subject: Re: [#4051338] - Credit balance not showing in my centerpoint account </div>
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<div dir="ltr">Hi Shaheen,</div>
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<div dir="ltr">Thank you for reaching out to us and giving us the opportunity to serve you.<br><br>We sincerely apologize for any inconvenience caused however, we have checked with the following email address:([email-masked]) and we are unable to locate any order with us. We request you to please share with us your exact order number so that we assist you with this accordingly.<br><br>We are looking forward to hear from you soon. Thank you for your help!<br><br>Your Friends,<br>The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4051338