Subject: Ticket Assigned - Conversation with nimra zahid
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Sun, 20 Mar 2022 16:44:24 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with nimra zahid nimra zahid                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  nimra zahid Bot:  Hi Nimra Zahid ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  centrepointae Bot:  Please enter your order number to continue Customer:  9561308117 Bot:    Your order status is  : Delivered   If you have not received your order, Home Delivery takes 2 to  3 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0585862034            08:25 PM, 20th Mar            
          nimra zahid                    Ok           08:26 PM, 20th Mar                     nimra zahid                    How long is the wait           08:30 PM, 20th Mar                   Abdulqader                   Hi Nimra, thank you for contacting us. I'm Abdulqader. I will be happy to help you.           08:30 PM, 20th Mar                     nimra zahid                    Hi Abdul           08:32 PM, 20th Mar                     nimra zahid                    I placed 2 orders on centrepoint on 15 March           08:32 PM, 20th Mar                     nimra zahid                    Money was deducted twice for 1 order           08:32 PM, 20th Mar                     nimra zahid                             08:33 PM, 20th Mar                   Abdulqader                   We request you to please allow us some time to check your details and back to you, stay with us           08:34 PM, 20th Mar                     nimra zahid                    Can you please raise a complain
 t for the refund for thr additional money deducted           08:34 PM, 20th Mar                     nimra zahid                    Ok           08:35 PM, 20th Mar                   Abdulqader                   Could you please share your order number so that I can assist you further?           08:38 PM, 20th Mar                   Abdulqader                   Hi, I'm not getting a response from you. Are we still connected?           08:41 PM, 20th Mar                   Abdulqader                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           08:44 PM, 20th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4054438