Subject: Ticket Assigned - Returns
From: Max <[email-masked]>
To: [email-masked]
Date: Sun, 20 Mar 2022 16:24:05 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Returns i requested a return on my order number 9561135736.
for almost a week now it hasn’t yet been collected.

please inform your delivery/return drivers that they should call the customers earlier in the day to inform them that they’ll be passing to pick up their return so the customer can be aware.
just should in case the customer goes out https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4053822