Subject: New Reply Received - update order
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Sun, 20 Mar 2022 04:10:24 +0000

Hi Abdulqader Ahmed,  The customer has responded to the ticket.  update order  Ticket comment <div>Dear Team,</div>
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<div>I don’t want to return the product. I want to exchange it with large size. </div>
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<div>Kindly arrange for exchange.<br><br><div dir="ltr">Thank you,</div>
<div dir="ltr">Jil Dsouza Kapoor</div>
<div dir="ltr">+971 553000929</div>
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<div>On 20 Mar 2022, at 1:50 AM, Babyshop &lt;[email-masked]&gt; wrote:<br><br>
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	<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px"><div dir="ltr"><div dir="ltr">Hi Jil,<br><br>Thanks for your response.<br><br>We are truly sorry for the inconvenience caused to you.<br><br>We understand you are facing an issue with the item you recently purchased from our website. Unfortunately, the item you are trying to return comes under the category of non-returnable products which explains why you cannot see a return option.<br><br>As per the policy, (Centrepoint) products sold on our website and on our stores are non-returnable products. Hence, they can't be returned or exchanged.<br><br>We really appreciate your understanding and cooperation. Feel free to reach us out for any further assistance.<br><br>Your friends,<br>The Support Team</div></div></div>

	

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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4049749