Subject: Ticket Assigned - Conversation with arockia sheeba
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Sat, 19 Mar 2022 18:23:14 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with arockia sheeba arockia sheeba                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  arockia sheeba Bot:  Hi Arockia Sheeba ,what do you need help with? Customer:  Refund queries Bot:  Please choose your location Customer:  United Arab Emirates Bot:    Did you return your order? We will issue your refund after we receive your returns and perform a quality check. Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by cash - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    Canceled your order? Your refund will depend on your payment method.   Paid by
  card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.   Please note, it will take longer for us to receive and process your returns during this period. This may delay your refund as well. For more details, go to Returns Process and Returns Policy under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  971565826485            10:14 PM, 19th Mar                   Abdulqader                   Hi Arockia, thank you for contacting us. I'm Abdulqader. I will be happy to help you.           10:15 PM, 19th Mar                     arockia sheeba                    Hello           10:15 PM, 19th Mar                     arockia sheeba                    Can you please check w
 hy my ordered item got cancelled           10:15 PM, 19th Mar                     arockia sheeba                    I could see it is still in the list so I believe u still have stock           10:16 PM, 19th Mar                     arockia sheeba                    But y it was cancelled           10:16 PM, 19th Mar                   Abdulqader                   Could you please share your order number so that I can assist you further?           10:17 PM, 19th Mar                     arockia sheeba                    Sorry, we had to cancel All-Over Printed Longline Tuni...  items of order 9561798789 due to reasons beyond our control. AED 44.00 will be refunded in 5-7 business days.           10:17 PM, 19th Mar                   Abdulqader                   We request you to please allow us some time to check your details and back to you, stay with us           10:18 PM, 19th Mar                     arockia sheeba                    Okay           10:18 PM, 19th Mar                
    Abdulqader                   The (All-Over Printed Longline Tunic Shirt with 3/4 Sleeves and Tie-Up Belt) in your order ID 9561798789 went out of stock, so we've partially shipped your order and the amount of AED 44.00  will be refunded back to your debit or Credit Card in 7-14 working days.   We apologize for the inconvenience caused and thank you for your patience.           10:19 PM, 19th Mar                     arockia sheeba                    Hmmm           10:19 PM, 19th Mar                     arockia sheeba                    Ok           10:19 PM, 19th Mar                   Abdulqader                   Do you have any other inquiries that we can help with?           10:19 PM, 19th Mar                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           10:22 PM, 19th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/ti
 ckets/4049614