Subject: New Reply Received - Order enquiry
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 17 Mar 2022 08:03:37 +0000

Hi Abdulqader Ahmed,  The customer has responded to the ticket.  Order enquiry  Ticket comment <div class="ydp7aa2e3d3yahoo-style-wrap" style="font-family:bookman old style, new york, times, serif;font-size:16px">
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<div dir="ltr">Can you please assist how to place the same order items again? because they are not available at the store now. So If you have all those items that I have ordered please allow me to pay for those items by returning all items to my order list or cart. please assist how to order same items now?</div>
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<span style="color:rgb(0, 0, 0);font-family:old times, serif;font-size:16px"><b>Dr. Tayyaba Afsar </b></span><div dir="ltr" style="color:rgb(0, 0, 0);font-family:old times, serif;font-size:16px">Assistant Professor,</div>
<div dir="ltr" style="color:rgb(0, 0, 0);font-family:old times, serif;font-size:16px">Community Health Sciences,</div>
<div dir="ltr" style="color:rgb(0, 0, 0);font-family:old times, serif;font-size:16px">King Saud University,<br>Riyadh, KSA</div>
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<div>On Wednesday, March 16, 2022, 06:51:10 PM GMT+3, Centrepoint &lt;[email-masked]&gt; wrote:
                
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<div dir="ltr">​​Hi Tayyaba Afsar,<br><br>Thank you for contacting us.<br><br>We are truly sorry to hear that you were not assisted properly by our delivery partner. This is surely not the experience we want our customers to have when they shop with us. <br><br>We take matters like these very seriously. We have now forwarded the feedback to our concern team and they are surely going to take a strict action on this. </div>
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<div dir="ltr"> would recommend placing the order again using a suitable mode of payment. We'll make sure you get your items this time.<br><br>Again, please accept our sincere apologies for this.<br><br>Your friends,<br>The Support Team</div>
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        </blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3940630